Lloyds Banking Group

I assist customers to return to financial health as quickly as possible, completing income and expenditure with them to offer treatments that will be affordable to them. I also signpost customers to external organisations for further support with their fi...

Receive calls from mortgage holders needing information about their account.

My current role is telephony based- assiting members claim their pensions. This includes sending forms and explaining the retirement options available.

Daily - my role consists attending daily stands up, communicating any blockers I have, developing stories for different squads - learning on plural sight by watching videos and completing projects for my apprenticeship!

I support the business with metrics and data so that they can make data driven business decisions. I will extract the data, cleanse it and manipulate it to then present it to the business area.

1. As an Analyst working within Risk & Compliance, I conduct thorough reviews of businesses to ensure that our records regarding the control and ownership are up to date and accurate, aligning with the information held on public sources. To ensure that th...

Ensuring access to data is limited to those that need it. The access to data is monitored at all times. Protecting data through our processes is one of the key aspects of my role.

As an Inbound Telephony Mass Affluent Colleague, my day-to-day role involves providing exceptional customer service and financial support to mass affluent and Personal banking clients over the phone

My role involves working on the counter, customer facing and serving customers with cash and quiries. This means having a deep understanding on cash flow, and customer service.

My role to to lead a team of 12 colleagues, I manage and lead this team to support our customers.

On a day-to-day basis, I am responsible for the provision and ownership of software licenses, application versions and package installations.

I am a software engineer so I am coding in java and building a new payment platform with a team of engineers

My role involves collecting, analysing and presenting data in a way that supports business outcomes. This can be at a team level all the way up to director level.

Customer representative role in a dynamic branch based environment, exploring customer needs resolving queries and promoting financial health through a digital first based approach. Studying the banking industry to provide a deeper understanding of how ba...

I am a financial services apprentice within the business and commercial banking operations space. My role on a day to day basis involves Interest recalculation, backdating interest, Credit and Debit interest rate amendments, refunds, etc. I also am involv...

Oversee all activities within a Lloyds branch to ensure seamless customer service for our local community

I am a fairly new team manager, I manage a team of 24 colleagues and deal with everything from behavioural issues, coaching, training to supporting my colleagues’ development and supporting their growth, it’s a very busy role and resilience is key.

My role depicts the responsibility of a purchas ledger- which includes mass invoice processing, reconciliations for imbalances-credits and debits- direct debit manufactueuer account managment, investigative work for high risk control activities - laising...

Customer support B - supporting customers digitally with their finanacial needs. Conducting risk managment activies and ensuring the smooth running of the banking hall.

My day to day role involves analysis of qualitative and quantitative colleague and customer data to provide insight to help drive positive change.