Privacy Policy
Last updated: 1 August 2025
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We ask that you read this notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and the data protection regulator if you have a complaint.
The notice applies to you if you visit our website (www.higherin.com) or sign up with us. If you are a contact at one of our employer clients or prospective clients, please see the privacy notice here.
It does not apply to any data handling we do on behalf of our employer clients.
This includes information collection and use if you interact with any of our brand ambassadors or brand representatives, or any online activity such as recruitment websites and prize promotions
In these scenarios we ask the employer client for the relevant privacy information and make it available to you. If you have any questions about our employer clients’ use of your personal data, you should contact the relevant employer client directly.
Who we are and how to contact us
We are RMP Enterprises Ltd, trading as Higherin. We will be formally changing our company name to Higherin later this year.
We provide a range of employment-related services to students and employers, to facilitate and promote apprenticeships, work placements, job vacancies and events. Our platform is aimed at students aged 14 to 24 and allows you to search for apprenticeships, paid placements, internships, job vacancies, careers events, insight schemes, reviews, competitions and careers advice.
The Higherin platform brings together our two previous separate platforms - Rate My Apprenticeship and Rate My Placement.
Address: 9 Brighton Terrace, Brixton, London, SW9 8DJ
Phone: (+44) 0203 056 7700
Email: hello@rmpenterprise.co.uk
Our websites link to the websites of our employer clients, who use our services to promote placements, apprenticeships and other work-related opportunities. These employer websites may also collect information about you in line with their own separate privacy notices. For privacy information relating to our employer clients’ websites, please check their privacy notices as appropriate. They will normally be found at a link on the homepage of the employer’s site you click through, or will be notified to you during the employer client’s registration process.
Our collection and use of your personal information
We collect personal information about you when you access our website, register with us, contact us, ask us for information, complete questionnaires, send us feedback, post reviews, apply for opportunities, sign up to events and take part in research surveys.
We also collect some information automatically through cookies, such as your browsing activity. See ‘Cookies’ below.
The personal information we collect about you depends on what you are doing on our website and the information you provide us.
Personal information
Purpose / use
Name, username, postcode, date of birth, password and email address
To create an account.
To send you relevant communications (if you agree to receive them).
To carry out market research surveys of our users.
To manage any prizes associated with the surveys.
To notify you of any changes to our websites or to our services that may affect you.
Details of your school or university, start and end years, what you are studying, what fields, roles and locations you are interested in working in, which employers listed on our site you are interested in hearing from.
To provide the website features so you see and can find relevant jobs, placements, apprenticeships and events.
To notify you of job vacancies you have said you are interested in, or that we think you would be interested in.
To carry out market research surveys of our users.
To manage any prizes associated with the surveys. For statistical reporting on our users (see the section ‘Statistics’ below).
To allow our employer clients to send emails through our platform to relevant users (if you agree to receive them).
For example, an employer may want to advertise an apprenticeship in a specific location to students studying particular subjects who will graduate in the next 12 months.
If you are an international student and if you have the right to work in the UK.
Some opportunities are only available to those with a right to work in the UK.
To provide the website features so you see and can find relevant jobs, placements, apprenticeships and events.
To send you relevant communications (if you agree to receive them).
To allow our employer clients to send emails through our platform to relevant users (if you agree to receive them).
Gender, your parents’ profession when you were 14, if you are or were eligible for free school meals
If you agree to receive communications from us and / or our employer clients, we use this information to better target the communications.
For example, some employer clients want to improve the diversity of candidates for job roles, and create messaging aimed at women only, or aimed at people from certain social backgrounds.
For statistical reporting on our users (see the section ‘Statistics’ below).
If you do not want to provide this information, please select ‘prefer not to say’ from the list options.
Ethnicity
(Please note the marketing use is not yet live and will only start later this year.)
If you agree to receive communications from us and / or our employer clients, AND you agree we can use your ethnicity information for marketing purposes, we use this information to better target the communications.
For example, an employer client may want to advertise an event aimed at students from a minority ethnic background.
For statistical reporting on our users see the section ‘Statistics’ below).
If you do not want to provide this information, please select ‘prefer not to say’ from the list options.
Details of any reviews you leave on our website
To provide the review feature.
What type of communications you want to get
To send you relevant information.
Details of how you use our site (for example, what things you have clicked on, and what features on our site you have used)
To help us monitor and improve our website and the services we provide to our employer clients.
To customise our content to your particular preferences.
To remarket to you on other sites.
Details of how you interact with emails we send you.
We gather statistics on email opens and clicks to help us monitor and improve our email communications.
Other purposes
To investigate and act against fraudulent or unlawful activity.
To administer and protect our business.
To resolve disputes or troubleshoot problems.
For statistical information (see the section ‘Statistics’ below).
When you sign up by clicking on an ad
If you click on an ad for RMP / Higher apprenticeships, jobs, placements or similar, this will take you to a shorter sign-up page where we ask for some information, but less than the formal account registration process described above. You can add other information to your profile once you have signed up, and our use of this information is as set out above.
Personal information
Purpose / use
Apprenticeships:
Name, username, postcode, date of birth, password and email address
Placements, internships, graduates:
Name, username, password and email address
To create an account.
To send you relevant communications (if you agree to receive them).
To prompt you to complete your profile.
To carry out market research surveys of our users.
To manage any prizes associated with the surveys.
To notify you of any changes to our websites or to our services that may affect you.
Apprenticeships:
Whether you are at school or have left school; secondary school start year; what job roles you are interested in.
Placements, internships, graduates:
Whether you are at university or about to start, or you have graduated; university start and end years; what job roles you are interested in.
To provide the website features so you see and can find relevant jobs, placements, apprenticeships and events.
To notify you of job vacancies you have said you are interested in, or that we think you would be interested in.
To carry out market research surveys of our users.
To manage any prizes associated with the surveys.
For statistical reporting on our users (see the section ‘Statistics’ below).
To allow our employer clients to send emails through our platform to relevant users (if you agree to receive them).
For example, an employer may want to advertise an apprenticeship in a specific location to students studying particular subjects who will graduate in the next 12 months.
Gender
If you agree to receive communications from us and / or our employer clients, we use this information to better target the communications.
For example, some employer clients want to improve the diversity of candidates for job roles, and create messaging aimed at women only.
For statistical reporting on our users (see the section ‘Statistics’ below).
If you do not want to provide this information, please select ‘prefer not to say’ from the list options.
Ethnicity
(Please note the marketing use is not yet live and will only start later this year.)
If you agree to receive communications from us and / or our employer clients, AND you agree we can use your ethnicity information for marketing purposes, we use this information to better target the communications.
For example, an employer client may want to advertise an event aimed at students from a minority ethnic background.
For statistical reporting on our users (see the section ‘Statistics’ below).
If you do not want to provide this information, please select ‘prefer not to say’ from the list options.
What type of communications you want to get
To send you relevant information.
Shortlisting feature
Throughout our platform we offer users the opportunity to:
follow companies, indicated by a heart icon on company profiles and the company search;
shortlist jobs, indicated by a heart icon on job listings and the job search; and
favourite reviews, indicated by a heart icon on reviews and the review search.
When you take one of these actions, you may get automated emails to let you know when a company you have saved adds a new role, or when a job you have saved is approaching the application deadline. You can opt out of getting these emails in the ‘Contact preferences’ section of your account, under the heading ‘Saved content emails’.
If you have agreed to get emails relating to employer jobs, our employer clients can choose to send emails to users who have followed them, shortlisted their jobs, or favourited their reviews. For example, if you save a marketing job at Company ABC, that company could send you (and anyone else who saved it) a marketing email through our platform about that job.
Statistics
We use the student data we have anonymously and by aggregating it to provide statistics and insights, both for ourselves and for our employer clients. We get these statistics from analysing our database, and from user activity where you have accepted the relevant cookies that provide us with the information.
For us
Here are some examples of the kinds of statistics we produce.
What percentage of the database are of different ages, genders, ethnicities and social demographics.
What percentage of students sign up at age 14 and stay with us for their student journey.
To compare universities with regards to the number of student signups and how long they stay with us.
For our employer clients
We use the statistics and insight we have to advise our employer clients on the best approach for them to advertise the different opportunities they have.
Here are some examples.
Where to advertise an opportunity based on which universities have the appropriate degree courses that are relevant to that opportunity.
The content and formatting of opportunities so they appeal to the category of students the employer wants to attract.
Statistics on how students view and interact with opportunities, and marketing messages the employer clients send through our platform. To get these statistics we track open and click-through rates for emails, and click-through rates for ads. We can then filter the statistics by category, such as demographics or gender, as well as indicate what percentage of students view opportunities on a mobile or desktop.
If you are a user or point of contact at an employer client
Personal information
Purpose / use
Name, contact details, job title, employer
To communicate with you about the services we provide you.
Your choices
When you sign up with us and use our platform you have choices for the following.
Information about your gender, ethnicity, parents’ profession when you were 14, and if you are or were eligible for school meals. You can choose the ‘prefer not to say’ option in the list.
If you want to get our emails in categories such as advice and content; career courses; and our surveys.
If you want to get emails from our employer clients in categories such as jobs; apprenticeships; advice; events; surveys and competitions.
If you want us to be able to use your ethnicity information to better target both our emails and those from our employer clients. (Please note the marketing use is not yet live and will only start later this year.)
If you want to share certain information with an employer client.
You can change your preferences at any time in your account settings.
How long we keep your information for
We will keep your information only for as long as is necessary for the purposes we use it for, as described above. We keep your information for as long as you have an account with us. After you create an account with us, we will contact you regularly about updating your profile and other matters, so if you haven’t used your account for a while, this prompt will help you decide if you want to keep your account or not.
If you haven’t already deleted your account, we will automatically take any personally identifying data out of your account (that is, ‘anonymise’ it) if you have not interacted with our website for a period of 4 years. We will contact you 1 week before this to let you know.
When you choose to delete your account, or when we delete it after inactivity, we remove all identifying data and anonymise it. This allows us to keep enough information for our aggregate statistics.
We will keep and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and administer and enforce our client agreements.
Closing your account and stopping marketing
If you have an account and no longer want us to use your information to provide our website services and email information to you, you may close your account by clicking ‘Delete Account’ in your account settings.
If you have agreed to get communications you can unsubscribe at any time by:
contacting us;
using the ‘unsubscribe’ link in emails; or
updating your communication preferences on our website (in the ‘Account’ section)
It may take up to 7 days for this to take place.
We will share your personal information with third parties who provide us with business services and who need it for those services.
We use a hosting partner to help us store your information.
We use Dotdigital to help us send emails and get statistics on email opens and clicks.
We use LinkedIn Ads so LinkedIn can show you our advertising within the LinkedIn network. We use LinkedIn Ads to build remarketing target groups for our LinkedIn campaigns. We do not use this mechanism to store any data. We cannot infer if you are a LinkedIn user. If you wish to opt out of our remarketing campaigns on LinkedIn, you can opt out here – https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
We use Unbounce to create our direct marketing landing page and to collect contact information. Please see their privacy information and terms of service for more information.
We have agreements in place with third parties to make sure data is kept secure and handled appropriately.
We will share personal information with law enforcement or other authorities if required by applicable law.
If we sell our business or any part of it, or if we merge with another business, we will share your personal data with the new owner of the business or our merger partner.
Our legal basis for processing your personal information
When we use your personal information, we are required to have a legal basis for doing so. There are various different legal bases which we may rely on, depending on what personal information we process and why.
Consent: where you have given us clear consent for us to process your personal information for a specific purpose. We use this basis for marketing purposes, for marketing use of ethnicity information and to share your personal information with employers as set out in the ‘Shortlisting feature’ section above.
Contract: where our use of your personal information is necessary to provide the services and features you have signed up for, or because you have asked us to take specific steps before signing up. We use this basis to create and manage your account with us, provide you with the features and functions you have signed up for, including (if you have requested them) advice and support in relation to work experience placements or apprenticeships.
Legal obligation: where our use of your personal information is necessary for us to comply with the law. We would use this basis, for example, if the police or another similar body issued us with a court order to provide personal information of our users.
Legitimate interests: where our use of your personal information is necessary for our legitimate business interests or the legitimate interests of a third party (unless your rights or interests override our legitimate interests). We use this basis to create aggregated, anonymised data as referred to above, to investigate and act against fraudulent or unlawful activity, to administer and protect our business, to resolve disputes or troubleshoot problems, to provide research services for our clients who ask us to promote jobs and other opportunities they offer, and to gain insights into how students view and interact with information promoting those jobs.
Transfer of your information out of the UK and EEA
Some of the processing of your information by our service providers referred to above happens in countries outside the European Economic Area (EEA) and the UK.
Such countries do not have the same data protection laws as the United Kingdom and EEA. But we require each of our providers to make sure they apply ‘appropriate safeguards’ designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.
If you would like more information about the appropriate safeguards we use, please contact us.
Your rights
You have the following rights in relation to the personal information we hold on you. To make a rights request, please contact: privacy@higherin.co.uk
Access: the right to have a copy of the personal information we hold on you.
Correction: the right to correct any inaccurate personal information.
Deletion: the right in certain circumstances to request we delete your personal information. We will not be able to delete information we are legally required to keep or that we have legitimate business reasons to keep.
Objection: the right in certain circumstances to object to us processing your personal information.
Restriction: the right in certain circumstances to restrict the processing of your personal information. You can ask us to do this if:
you dispute the accuracy of your personal information;
our processing is unlawful but you prefer restriction to deletion;
we no longer need the information but you need it for legal reasons; or
you have objected to our processing and we are still dealing with this objection.
Portability: the right in certain circumstances to receive the personal information you have provided us in a structured, commonly used and machine-readable format. And to have it transferred directly to a third party if technically feasible.
You can also complain to the Information Commissioner’s Office, the UK regulator for data protection law. https://ico.org.uk/global/contact-us/
We use cookies and similar tracking technologies on our website. These help us to:
recognise you and your device;
understand how you interact with our site and emails;
provide content tailored to your preferences.
They also help us promote our site and services to you when you are browsing other websites.
If you have looked at a particular employer on our website, we then use this information to advertise to you on your social media platforms and other websites so that you can keep that particular employer in mind.
We use a cookie management system that sets out what cookies are in which category, and that allows you to turn them on or off. The only category you cannot turn off is the ‘strictly necessary’ one as these cookies are necessary to make the website work and keep it secure.
