West Midlands Police

Day-to-day I complete business administration tasks such as inputting and entering data and overall dealing with vehicle offences across the West Midlands region. I have 6 hours of study a week to complete my assignments for my apprenticeship as well as m...

In our day-to-day role I complete business administrative tasks, such as inputting and entering data and dealing with speeding and traffic related offences. When completing my apprenticeship, I had 6 hours of study per week in order to complete my busines...

I work as a BSA and process speeding tickets for West Midlands Police offences.

• Provide administrative support to the unit, enabling the efficient and effective operation of the section, by initiating and answering letters and actioning telephone enquiries. • To input, retrieve and present data using appropriate computer systems...

The department that I work in within West Midlands Police is called The Central Ticket Office. This is where we process all the speeding and driving offences. Day-to-day tasks includes processing the speeding tickets on multiple systems, communicating wit...

Currently, I have a placement with Forensic scene investigation. This is one of four placements I have across the 21 months. I have primarily admin jobs but for me that was expected out of an apprenticeship where I am valued. I stock vans and kits, send e...

I complete a series of different tasks throughout the office and my at home set up. The role itself is interesting and easy to learn. Some tasks are more difficult than others but the staff are friendly and provide really good training.

Upgrading devices, working on Service Desk, phoning users to help and resolving Microsoft, Windows or Android style tickets. I also do many site visits across the force to assist in IT related issues / projects.

A usual day within my apprenticeship changes depending on which part of the rotation we are on as we access 4 departments however some tasks such as booking in receiving and making movements of exhibits remain the same.

My role is within the Polices IT and Digital department helping out with IT Support to the Police officers and staff, this includes, dealing with incidents and requests, delivering services and aiding with IT issues and IT Customer services, to ensure the...

My role involves processing speeding tickets that people in the West Midlands receive. I correspond with the public and help them reply or contest tickets, by supporting them through the process.

The role of my job includes answering phone calls from the members of the public for both 101 and 999

This role involves taking 999 calls and 101 calls for the members of the public

When i applied to be a force contact apprentice, my roles should have been training in call handling, front office and dispatch. However 6 Months into the apprenticeship we was told we are not aloud to train in dispatch and this was an apprenticeship for...

We rotate around several departments such as the Fingerprint Development laboratory, the Major crime lab, Forensic scene investigation, Digital forensics and the Fingerprint Bureau. We are responsible for booking in exhibits, treating exhibits, making rea...

As a Business Support Assistant at the Central Ticket Office, I handle speeding offences by sending Notices of Intended Prosecution, processing admissions or nominations, printing and scanning documents, and managing responses efficiently. I also send ema...

I help maintain and ISO 17025 accredited laboratory, while aiding in the movements and treatments of exhibits taken from scenes of crime.

I work in the central ticket office in WMP. We process speeding offences, this involves both manually and online. We are in contact with the public through phone calls and emails and try and advise them in any way we can. My apprenticeship is broken up in...

I work in the Central Ticket Office at West Midlands Police. We process speeding fines known as Notice of Intended Prosecution. We interact with the public everyday to discuss their offences and this can be through email or calls. There are 3 phases for o...