Business Support Assistant Review

Item: Business Support Assistant at West Midlands Police
Rating: 5
Author: Anonymous

at West Midlands Police

Level 3 Apprenticeship

Business Operations

Birmingham

Review Submitted: April 2026

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

I work as a BSA and process speeding tickets for West Midlands Police offences.

To what extent do you enjoy your programme?

5/5

The apprenticeship programme has been great, I have learnt a lot of key skills that I can use not only within my work but also in my day-to-day.

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

I have learnt a lot of interpersonal skills and developed on existing ones. I now have more knowledge which I can take not only into any roles I take on in the future, but my personal life also.

Structure and Support

How well organised/structured is your programme?

5/5

The programme itself is very well structured and clear to follow.

How much support do you receive from your employer?

5/5

We receive weekly study hours to work towards our apprenticeship.

How much support do you receive from your training provider when working towards your qualifications?

5/5

We receive a lot of support from our training provider when working towards our qualification.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

Gaining a Business Administration qualification helps particularly in my current role as the role is heavily administration based.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5

There are different socials and teams you can take part in. Such as football clubs, self defence classes and benefits such as the sports and social club and blue light.