Business support administrator apprentice Review
at West Midlands Police
Level 3 Apprenticeship
Business Operations
Birmingham
Review Submitted: March 2026
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
• Provide administrative support to the unit, enabling the efficient and effective operation of the section, by initiating and answering letters and actioning telephone enquiries.
• To input, retrieve and present data using appropriate computer systems
• Provide administrative support for the application of educational courses where appropriate
• Maintain filing systems and undertake general filing
• Deal with queries from members of the public relating to offences captured
• Liaise with outside agencies and partners such as Magistrates Court, Education Providers, Local Authorities and the general public
• Produce statements and attend court to provide evidence in relation to the administration process of offences captured.
• Be flexible and adaptable with regard to the needs of the unit.
• Perform any other duties commensurate with the purpose and grading of the post that from time to time may be determined.
• To input, retrieve and present data using appropriate computer systems
• Provide administrative support for the application of educational courses where appropriate
• Maintain filing systems and undertake general filing
• Deal with queries from members of the public relating to offences captured
• Liaise with outside agencies and partners such as Magistrates Court, Education Providers, Local Authorities and the general public
• Produce statements and attend court to provide evidence in relation to the administration process of offences captured.
• Be flexible and adaptable with regard to the needs of the unit.
• Perform any other duties commensurate with the purpose and grading of the post that from time to time may be determined.
To what extent do you enjoy your programme?
5/5
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Structure and Support
How well organised/structured is your programme?
4/5
How much support do you receive from your employer?
2/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Recommendations & Advice
Would you recommend West Midlands Police to a friend?
Yes
Why?
Lots of options on what departments to work in and lots of opportunities
What tips or advice would you give to others applying to West Midlands Police?
Have some knowledge already about the force and its policies
