Business Support Assistant Review
at West Midlands Police
Level 3 Apprenticeship
Business Operations
Birmingham
Review Submitted: March 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role involves processing speeding tickets that people in the West Midlands receive. I correspond with the public and help them reply or contest tickets, by supporting them through the process.
To what extent do you enjoy your programme?
5/5
I thoroughly enjoy my programme, we receive lots of support and our organisation is very understanding when we need time to focus more on our apprenticeship portfolio.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have further developed my people skills from my last role as well as how to work in a more corporate environment which is experience I didn't have before starting this role.
Structure and Support
How well organised/structured is your programme?
5/5
My programme is very well structured, if for some reason any changes happen we are informed immediately. Our tutor is very organised and professional and she makes the programme a lot easier to navigate.
How much support do you receive from your employer?
5/5
We receive a lot of support from our employer, we are given study hours within our normal working week so we have time to focus on our assignments.
How much support do you receive from your training provider when working towards your qualifications?
5/5
We receive a lot of support from our training providers, they are there for us 24/7.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It provides me with base knowledge which I can use further in my role to help advise how we process things and the processes and laws in place we must adhere to.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There is a wide range of different societies and teams you can get involved in.
Recommendations & Advice
Would you recommend West Midlands Police to a friend?
Yes
Why?
Its a rewarding organisation to work for.
What tips or advice would you give to others applying to West Midlands Police?
Don't be scared, and go for it!
