Hays Travel

As an Apprentice Travel Consultant at Hays Travel, my role involved assisting customers with planning and booking their holidays while developing my knowledge of the travel industry. My responsibilities included building rapport with customers, identifyin...

serving customers

On a day-to-day basis, I am required to deliver excellent customer service to all customers who walk into store. I help customers find the perfect holiday for them and their needs. as well as this I help out with any jobs within our branch, this could be...

traffic lights, overdue balances and documents, money exchange, social media

My role consists of serving customers and finding them holidays based on their needs. Doing foreign exchange transactions, collaborating with colleagues, doing additional training to strengthen knowledge

Booking holidays, admin work, posting on social media, answering the phones and emails and doing apprenticeship work

Admin Face to Face enquiries Apprenticeship Work

Completing everyday activities in branch such as enquiry management, window displays, social media and bookings while learning on the job. working within a fast paced sales environment, gain travel product knowledge and develop confidence and flair which...

my roles involves starting with handing out the jobs for each person a morning, this can be Facebook messages and posts, calling customers who have made an enquiry, printing out holiday tickets for customers or calling customers for currency. after thi...

During my role as an apprentice I had to find deals to advertise in the window, on the A Frame and social media. I also had to learn how to use different systems to book holidays for customers, as well as answering the phone lots to deal with different cu...

Its customer service and sale heavy, you have to be good at talking to people. You converse face to face, via email, on the phone and on social media (Facebook). You help clients find their desired holiday and you take payments, you sort all documents inc...

I began shadowing my coworkers to increase my confidence in branch. Completing workbooks with sale based and geography questions. Progressed to interact with customers and learning our selling systems. During the working days I also had apprentice work to...

My day-to-day in branch includes meeting and greeting customers, serving customers and helping them find their dream holiday, booking customers holidays or making amendments to their holidays, replying to emails and sending them, going through documents a...

Completing the target board using Power-bi for all colleagues ensuring I make everyone aware of their month and year target left to do's. Welcoming customers into the shop, building rapport, finding what they need and receive a 5 star review. Admin includ...

involves selling, negotiating, customer service, managing customer complaints, business operations,

4 star admin work customer service sales

My role involves a mix of jobs from general admin to serving customers for both holiday bookings and foreign currency. It is quite a fast paced working environment but very rewarding.

As an Apprentice Travel Consultant, I assist clients with travel planning, bookings, and enquiries. On a day-to-day basis, this involves researching travel options, coordinating with suppliers, managing customer requests, and providing excellent service t...