Vertu Motors

Learning each area of the business

updating customers

I am an operational degree apprentice, currently working as a service advisor on the service desk, following customers through the journey. I will spend time in all the departments and learn about what it means to be a manager.

I was looking after the onboarding on Colleagues onto our payroll system and was a part of the team that was first point of contact for colleagues details and contracts. I also wrote contracts for new colleagues joining the company and colleagues moving i...

I work as an Employee Relations Case Manager, providing support on a wide range of ER matters, including disciplinaries, grievances, absence and capability, welfare cases, and flexible working requests. I advise and support managers to ensure issues are h...

I am currently undertaking the role of a service advisor. This consists of checking customers in and finding out information of damages or services and reporting this to the workshop. We then create job sheets in order for the cars to be worked on. If any...

The first year so far has seen me working within the service department of my dealership. This involves working to give customers the best and most efficient service possible, ensuring that have a smooth process from arriving at the dealership to leaving....

I am marketing support for 2 sub-brands of Vertu. This involves reporting, email and SMS marketing, campaigns, social media marketing, content ideation, and some product work on the websites.

This job role includes learning all the operational aspects of the business. It is split into 4 years and there is a clear progression path. In year 1 we work with the aftersales department and learn all the different sub-departments in aftersales. Then i...

Vertu Motors is the best workplace, the training is good and support is amazing

My day‑to‑day role supports protecting Vertu Motors’ systems, data, and colleagues from cyber security threats, while helping the business respond to incidents, reduce risk, and improve its security posture.

At Vertu, no 2 days were ever the same, and opportunities to grow were vast and easily accessible. Through the digital marketing degree apprenticeship scheme, I developed skills in CRO, user experience, product ownership and general marketing activities,...

Supporting managers with investigations, managing maternity cases, AWOL cases and probation reviews

Offering supporting colleague wellbeing and signposting information on counselling, benefits, and other available services . Managing grievance investigations, and implementing appropriate action. Supporting with investigations and disciplinaries into wor...

Mostly servicing cars and other related work

Diagnosing and Repairing vehicles, while also shadowing trained technicians and other staff. Also includes general house keeping and customer interactions.

I shadow and work with my mentor, working with vehicles for Servicing and Repairs. Servicing includes oil and oil filter changes, pollen filters, brake fluid changes, brake pad / disc changes etc.

I support the Reward team in managing employee benefits and administration. My role involves assisting with data entry, preparing reports, and ensuring accurate records of employee benefits, such as pensions and health schemes. I also help with day-to-day...