Service Technician Review
at Vertu Motors
Level 3 Apprenticeship
Automotive Engineering
Derby
Review Submitted: April 2025
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
4.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I shadow and work with my mentor, working with vehicles for Servicing and Repairs. Servicing includes oil and oil filter changes, pollen filters, brake fluid changes, brake pad / disc changes etc.
To what extent do you enjoy your programme?
5/5
I enjoy my apprenticeship a lot, I work well with the team of technicians and I am able to shadow / work with anyone without any problems. Everyone is willing to help me if I have any problems or require extra hands.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have developed my skills for Teamwork so I can work better as a team with our Aftersales team. I have become better as problem-solving with cars that may have extreme problems and how to fix them.
Structure and Support
How well organised/structured is your programme?
5/5
My apprenticeship is well organised. My manager and mentor make sure I have time to complete work for College and I am kept in the loop for when I have to go to college.
How much support do you receive from your employer?
5/5
My manager and mentor both make sure I have time for college work, and are willing to help me learn stuff I need to know before college. Such as giving me / my mentor more jobs that require brakes so I can learn them better before college.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider visits me every ~3 months and keeps me in the loop of how well I am doing, and what I need to do next. My training provider is always available via email, so if I encounter any problems he is willing to help.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I go to the Volkswagen National Learning Center every ~6 weeks (sometimes longer) to learn the next sections for my job role. Weeks of college I have attended so far are Health and Safety and how to swap brakes etc, My next week is for suspension and steering.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Occasionally we set up nights out, but not through work but as friends in the workshop/showroom.
Recommendations & Advice
Would you recommend Vertu Motors to a friend?
Yes
Why?
We have a supportive environment and work well as a team.
What tips or advice would you give to others applying to Vertu Motors?
As a technician be willing to work hard, but we also have a good work environment which allows some banter and not a tense workplace.
Shared Service Apprentice Administrator
at Vertu Motors
- Level 3 Apprenticeship
- Newcastle upon Tyne
-
4.6
