Nationwide

Being the first point of contact for members in branch. helping them look after accounts on their channel of choice

My current role includes, Oversight and Assurance monitoring, Quality review, Networking and Advice, Collaborating, MI, Reporting, Dashboards

As a Payroll Administrator, my day-to-day tasks involve the following: calculating and keying final disbursement payments for employees leaving the business, running reports and ensuring that new starters have their bank details uploaded on the system, ch...

Undertaking EUC Controls Assurance Testing across finance to ensure relevant controls are in place and provided feedback based on models. Taking initiative to revise over processes and optimise / make efficiencies where possible Undertaken Intermediate E...

The apprenticeship gave me a fantastic depth of knowledge of the financial industry. The mix of exams and coursework it is a dynamic learning experience which can work for everyone. By completing the apprenticeship I have gained valuable skills, knowledg...

As a member representative, I serve customers at the counter, the enquiry room and the conversation table. I help people with every day transactions from deposits, withdrawals, payments and transfers, as well as more complex enquiries such as registering...

I started Nationwide in 2019 working in collections dealing with members who are in early arrears. The job role involved taking inbound calls from members in financial difficulty & my responsibility would be to assess affordability, explore their personal...

managing new consultants on first 16 week journey at Nationwide

I help support the Case Management Area with cases which affect employees who work all over the business. I help log changes to pay and create letters for employees who are off sick, detailing their absence, as well as creating cases for our case consulta...

I love my job as a member representative however I feel as though I am never given enough time to complete my studies, I am concerned about falling behind.

My role is helping customers with their everyday banking but also seeking opportunities to make them better of financially by reviewing their savings.

I work in the People function working on the full lifecycle of contingent workforce. Starting at onboarding through to offboarding.

helping members with their banking needs, business generation, customer service.

I test financial controls on an annual cycle to provide comfort there are no errors affecting the financial statements

Speak with customers on a day to day basis, answering their queries and progressing their applications where needed.

I am a member presentative and help and serve customers everyday with managing their finances .

A member representative is a customer facing role which involves dealing with queries, transactions and account information for the general public. On a daily basis, I can cover the counter, where I deal with monies in and out of accounts, transfers, dir...

during my time completing the apprenticeship my day to day role including speaking to customers about arrears on their mortgages and coming to suitable arrangements and plans with them to support them. This involved reviewing income and outgoings with cus...

My role as part of the Conduct Risk and Compliance Team involves performing Know Your Customer (KYC) checks, market abuse monitoring, transaction monitoring, and ensuring that the activity's within Nationwide Treasury are in line with Regulatory Requireme...

I work in a branch for nationwide, which means i attend to customers needs and wants as fast and as best as i can, under pressure of the business