Member representative Review
at Nationwide
Level 3 Apprenticeship
Customer Service
Birmingham
Review Submitted: May 2024
Overall Rating
3.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
3/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Being the first point of contact for members in branch. helping them look after accounts on their channel of choice
To what extent do you enjoy your programme?
3/5
I enjoyed learning the knowledge of the industry
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Confident speaker
Knowledge of the industry
Knowledge of the industry
Structure and Support
How well organised/structured is your programme?
3/5
I dont think the course was explained well at the start
How much support do you receive from your employer?
4/5
How much support do you receive from your training provider when working towards your qualifications?
2/5
sometimes it is hard to get hold of your coach
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend Nationwide to a friend?
Yes
Why?
It is a good opportunity to expand my knowledge and expertise
What tips or advice would you give to others applying to Nationwide?
Do it!
