Member Representative Review
at Nationwide
Level 3 Apprenticeship
Customer Service
Watford, Hertfordshire
Review Submitted: April 2024
Overall Rating
1.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
1.5/5
-
Overview of Role
3/5
-
Skills Development
1.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
2/5
I am a member presentative and help and serve customers everyday with managing their finances .
To what extent do you enjoy your programme?
1/5
The programme is unstructured , and unclear , it does not provide anything really useful. Other than the qualification gained the rest of the work is unnecessary and it not enhance career progression. Career progression is something that should be more talking about /linked with the apprenticeship. As now i feel like i am trapped doing this with no progression.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
I have learnt so much about the financial industry and retail banking in general
Structure and Support
How well organised/structured is your programme?
1/5
I think the programme is unstructured and unorganised - seems very confusing and lack for information of career progression from the apprenticeship is not mentioned
How much support do you receive from your employer?
2/5
I receive a lot of support from my managers and they provide me the time i need but they don't see what i get out of the apprenticeship at the end like myself
How much support do you receive from your training provider when working towards your qualifications?
2/5
I receive support from my training provider but more support and clarity would be more appreciated due to how unstructured the programme is
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
1/5
I personally don't see how my programme helps me perform better as I am generally continuously developing , i feel with or without the apprenticeship i would be in the same position
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
no
Recommendations & Advice
Would you recommend Nationwide to a friend?
No
Why?
I personally would not recommend nationwide apprenticeships due to how unstructured and unclear they are. It feels impossible to get the workload done and does not support career progression at all.
What tips or advice would you give to others applying to Nationwide?
n/a
