Iceland Frozen Foods

Stocking shelves till online order cashing up

Customer service dealing with customer inquiries.

My role is duty manager. I am dealing directly with customers.

My role includes customer service, dealing with customers face to face, telephone, email. Running the shop and the team when my manager is away. Making sure the shop is brilliantly presented for customers as well as staff. Getting deliveries out, and maki...

Leading the team. Working deliveries. Giving excellent customer service. Create new layouts of the store. Incentives.

Filling stock, general running of the store - slip and trip, daily checks, stopping theft etc and dealing with any problems that arise with home deliveries, product recalls etc.

My role is Team Leader and this role involves a lot of things like manager the team, lead them organize them in a daily basics and motivate them to work.

I am a online picker, team leader, working deliveries, working back stock, working the tills, doing plans, chilled counts

Your main job is to be the one running the team, in order to keep things running smoothly. In the mornings you oversee the online delivery process, during the day you are keeping customers safe while working to fill the shelves, and at night you are in ch...

As a student in this brilkiant course my day-to-day is similar to what it was before except now I have the opportunities I need to excell myself and learn a lot more in my work place with the introduction of off the job hours meaning I can learn whilst I...

I’m a supervisor at an Iceland store, day to day running of the whole store when the manager is off, getting tills out, cashing up at the end of the day, allocating breaks for the staff that are in and dealing with customers, running frozen, doing legal c...

Team leader role learning different aspects of being a effective team leader

It involves putting stock out, doing onlines, opening and closing the store, doing the daily adjustments, managing my team, running shift when I'm in charge, doing changovers, running stock counts etc

The role involves managing the store and team. On a day to day basis, I run the store and lead the team by ensuring they complete any given task such as completing deliveries, pick online orders, or work backstock. I also ensure inventory levels are corre...

My role would be to make sure the customers get the best customer service as possible. Along with everything that they require whether it is in the store or online such as items that they purchase so that they are not disappointed with anything that we ma...

My role is to supervise and run the store. Opening the store in the morning making sure everything is set out for the day. Helping the online pickers. Helping my staff members wherever needed and doing the basic step by step day. Closing the store, checki...

As a supervisor my role is different every shift, some days I either manage a stock section (grocery,chilled,frozen) manage online deliveries or do the home delivery driving. When on stock (my main job) I have to make sure adjustments are done correctly,...

Manage a team, delegate tasks, liase with manager about changes we can make to better the store. List and pick stock.

I replenish stock. Do stock inventory. Pick onlines. I’m a cashier. I lock the store when the manager or supervisor isn’t in. I cash up the tills at the end of the night. I make sure stock is rotated and on the shop floor. I deal with complaints and queri...