Retail assistant Review
at Iceland Frozen Foods
Level 3 Apprenticeship
Customer Service
Heanor
Review Submitted: March 2023
Overall Rating
3.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am a online picker, team leader, working deliveries, working back stock, working the tills, doing plans, chilled counts
To what extent do you enjoy your programme?
4/5
Learning more, talking through what I’ve learnt, getting to know where I can find out more knowledge.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes I have learnt a lot and expanded on my knowledge had already had.
Structure and Support
How well organised/structured is your programme?
4/5
A lot better now, I see my tutor once a month and can message them if I need any help.
How much support do you receive from your employer?
3/5
I have had various managers, and it’s helped to see different managerial styles. I have a great area manger that has been there to help if needed.
How much support do you receive from your training provider when working towards your qualifications?
3/5
Recently I have received a lot more than the first half of the course.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I have developed new skills, and been able to use some of the training to the work place environment.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
I haven’t been involved with any.
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
It is a family run business and cares about their staff, and encourages staff to better themselves.
What tips or advice would you give to others applying to Iceland Frozen Foods?
Keep trying and apply for positions because even starting at the bottom you can work yourself up to the top.
