Team Leader Review
at Iceland Frozen Foods
Level 3 Apprenticeship
Customer Service
Wolverhampton
Review Submitted: March 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role is Team Leader and this role involves a lot of things like manager the team, lead them organize them in a daily basics and motivate them to work.
To what extent do you enjoy your programme?
5/5
I love this programme. I am learning a lot of new things about business, Leadership, managing and many more.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, I developed a lot of new skills, like, working on tills, resolve problems that the customers have, cashing up, work in the system on computer, check reports, deal with the delivery, complaints, date check of the products, Olio and how to be a good manager.
Structure and Support
How well organised/structured is your programme?
5/5
My programme is structured by months and is great.
How much support do you receive from your employer?
5/5
A lot of support. Almost every day I am asking him something new and we discuss a lot.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider is helping me a lot. If there are things that I don't understand, I know that my trainer will gone explain me.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification is helping me a lot to perform better in my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
No, there are not in this moment.
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
Because is an organisation with a lot of opportunities for the future.
What tips or advice would you give to others applying to Iceland Frozen Foods?
Be responsible and learn as much as you can.
