Team leader Review
at Iceland Frozen Foods
Level 3 Apprenticeship
Customer Service
Nottingham
Review Submitted: March 2023
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Leading the team. Working deliveries. Giving excellent customer service. Create new layouts of the store. Incentives.
To what extent do you enjoy your programme?
4/5
I'm learning to skills to adapt to my everyday work life.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I've learnt how to motivate my team. How to achieve the best results. That the customer always comes first and the supply and demand of products.
Structure and Support
How well organised/structured is your programme?
4/5
Its all online and I can log on whenever I need to. Its not just huge bulks of writing, there's different ways of learning.
How much support do you receive from your employer?
4/5
Very supportive. If I ask a question they answer within their ability
How much support do you receive from your training provider when working towards your qualifications?
4/5
I can always ask if I need help.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Learning new things is always great but it gets me to new in new ways to achieve results.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
We have team bonding sessions and I'm active on the forum page
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
There's alot to learnt. I thoroughly enjoy my job. There's always great ways to progress too.
What tips or advice would you give to others applying to Iceland Frozen Foods?
Be prepare to graft hard. No day is the same as the last.
