Supervisor Review
at Iceland Frozen Foods
Level 3 Apprenticeship
Customer Service
Poole, UK
Review Submitted: March 2023
Overall Rating
2.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
2/5
-
Overview of Role
3/5
-
Skills Development
2.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Manage a team, delegate tasks, liase with manager about changes we can make to better the store. List and pick stock.
To what extent do you enjoy your programme?
1/5
Did not enjoy my apprenticeship, it is too generalised on retail in general and the majority does not apply to my company.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
I have developed commercial awareness, I have also covered other stores which has helped me to manage different teams of people.
Structure and Support
How well organised/structured is your programme?
3/5
Well organised, has completion dates for each module, so lets you know if you are on track or falling behind.
How much support do you receive from your employer?
4/5
My employer/manager has supported me with recording my off the job hours and creating a pdp. He very helpful as he too had been through the apprenticeship.
How much support do you receive from your training provider when working towards your qualifications?
2/5
We have zoom calls every 4 weeks and in person meetings/reviews every 12 weeks
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
1/5
I don't think it does as it was a lot of information that I previously knew from my former duty manager role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
N/A
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
I have enjoyed my time working for the company and have progressed quickly.
What tips or advice would you give to others applying to Iceland Frozen Foods?
It's not an easy job and you can't mess around.
