Department for Work and Pensions

Working with customers, reviewing their claims to ensure they are receiving the correct payments. Asking questions, answering questions and administrative work.

Case manager- dealing with online and telephone customers for Universal Credit. This includes answering queries, releasing payments etc.

I work in CMS - Answering customer calls and queries, dealing with changes on cases relating to income, shared care etc in line with policy, legislation and procedures.

As operation delivery officer, I support the decision making team for customers by looking through available evidence and following legislation and guidance provided by the company.

My role is dealing with customer cases under child maintenance service, I work on how money is sent to children living with parents with care to bridge the gap of poverty and lack of care, I take inbound calls and answer queries.

I make decisions for clients and complete casework. I help to financial support children of separated families. I support and help clients by answering telephone calls.

Employer advisor - my current role is to generate working relationships with employers to support the generation of local labour market vacancies for unemployed individuals on Universal credit To liase with stakeholders, support the growth of the labour...

Ad hoc tasks including strategic planning, production of a framework, communications, project planning and management

I'm a Regional Fraud Investigator into benefit fraud

I recover benfit debt

I am regional fraud investigator. I investigate cases involving benefit fraud

Customer Insights Senior Leader - my role is to use customer experience data to improve customer service in DWP.

I investigate Universal Credit claim for fraudulent activity. I preview cases & interview claimants.

I work for DWP as an investigating officer for fraud. I receive fraud referrals, and gather information to prove or disprove the offence. I follow strict laws and guidance, including CPIA, PACE, HRA, IPA, DPA to name a few. I work collaboratively with oth...

Investigation serious organised crime in benefit fraud, preparing cases for disruption or prosecution, working with external organisations to achieve goals and stop benefit fraud.

Within the HR space, I work in a small team with responsibility for the strategy, governance and reporting aspects of people impacts aligned with estates and workplace transformation, as part of a ten year programme to ensure we have a smaller, better and...

Project coordination and support to ensure all tasks are delivered on time.

I investigate allegations of benefit fraud by gathering evidence to prove or disprove the allegation. My investigation may progress to criminal prosecution of a claimant.

I investigate benefit fraud