HSBC

Analysing HSBC's portfolio as a whole and creating/extracting data to show the distribution of HSBC's risk weighted assets whilst also determining how to best optimise them.

I ensure conversational chat agents and Team manager run smoothly and effectivly. Ensuring agents are trained and also support them and managers in coaching, overviews, training and help when needed with chat volumes.

My first placement sits in commercial banking marketing, specifically in the events hub. My role as an event support officer involves assisting my team members (event managers) in whatever event they are planning. These events vary from having a stand in...

My current placement is within Sustainability, so involves meetings, stakeholder management, prioritisation due to deadlines, regulatory awareness and knowledge, understanding of customer segments, engagement strategy creation, use of Microsoft applicatio...

I work in business controls so look to mitigate risk to the business. Currently, i am an extra resource so my work is varied e.g. spreedsheets/ creating a sharepoint/ doing write ups on scams and regulation to be aware of

My role is to embed the Consumer Duty regulations into the bank and ensure that we are hitting the regulations successfully

As a HSBC Degree Apprentice I will complete 4 separate placements. The roles have varied greatly which has allowed for me to develop a wide range of skills and experience. For example: project management which involved bringing stakeholders together to co...

My first placement is within the savings team where I am a product assistant within everyday banking. This involves me helping to track our balances and competitors movements using tools such as Excel to facilitate this. Alongside this I also complete my...

I work on the Public Website Team, reviewing and updating content across the site. I work with a range of product owners to keep any information about our products and content relevant and up to date.

Playing a crucial role to provide clients and customers with the best possible products and services across 4 placements over 4 years.

My role involves working on allocated cases regarding high value clients who are trying to contact executive colleges regarding their complaints and issues.

The job role involves 4, c. 12 month placements in different parts of commercial banking, such as client facing in Business Banking and Financial Analytics in Corporate Banking, supporting senior staff, speaking to customers, conducting financial analysis...

In my current rotation I manage third party suppliers the bank deals with through reviewing reports put together by the team. Issues where they do not comply with consumer duty is flagged.

Growth initiatives supporting frontline workers and customers.

It involves a range of activities, having me network with different teams and senior leaders.

I run projects within the Retirement Advice Centre. I review processes that are completed day to day and make suggestions on how they could be improved. I then run the projects to make these changes.

variety of work from project management, event organisation, governance and strategy

Currently I am on my third of four years on the HSBC Degree Apprenticeship and am currently a Team Manager in a telephony contact centre. My previous two placement roles were as a Universal Banker in branch, and as a Project Officer in Retirement Advice....

Driving up engagement with the Wealth customers of HSBC. Ranges from Marketing, to Communications, and support for projects, launches and initiatives.