Customer Communications Support Officer Review
at HSBC
Degree Apprenticeship
Retail Banking
Birmingham
Review Submitted: April 2026
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Update communications sent to customers instructed by the business
To what extent do you enjoy your programme?
4/5
It's great
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes,
Structure and Support
How well organised/structured is your programme?
4/5
good
How much support do you receive from your employer?
4/5
plenty
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend HSBC to a friend?
Yes
Why?
room for development
What tips or advice would you give to others applying to HSBC?
be authentic
