Direct Line

I am in charge of day to day running of the Pet Insurance Marketing.

I take on home claims from the WYI5 portal and handle them through to settlement. I call policyholders and arrange for them to be indemnified in the best and most efficient way possible. In addition to this, I have 20% a week for study, where I am studyin...

I have started to deal with live claims and being on the phones. the morning would be looking at the claim, scoping and calling the customer to settle. the afternoon i would be on the phones receiving calls and heling customers with their queries

Providing indemnity to the policy holder. Check if policy is in force, investigate the claim, evaluating a claim, collect evidence advise next steps

I take one new claim everyday and aim to settle the claim as soon as possible, insuring best customer service. I calculate costs and look into estimates/invoices, making sure the customer is indemnified accordingly.

i did a course in 2018 which was level 2 MET whcih i completed and now moved onto the level VDA course at thatcham

I am a apprentice risk surveyor for NIG, I am currently on a placement with the Leeds underwriting team learning the aspects of their job and how it will impact my role as a surveyor.

My role consists of daily stand-up meetings, squad ceremony meetings for Agile sprints (sprint planning, sprint reviews, 6-week look ahead meeting), meetings with stakeholders, analysis in Tableau, analysis in SQL workbench, documentation. For projects,...

i am currently studying for my IF2 exam after completing my IF1. i am going doing rotations in the different departments within the business to help my understanding of what the company does and to improve my knowledge of the different platforms used to c...

I work on various different roles , which i enjoy. I do testing once its deployed by the developer. I develop dashboard with visualisation according to the user stories. Currently i am learning coding and create new dimensions and app using scripts. My te...

My role as an operational manager is to oversee a department of circa 150 people. I lead a direct team of 13 team leaders, who have motor sales and retention teams. I have KPIs to achieve on a monthly basis including trading, assurance, customer satisfact...

I work on an internal project within the cost management section of the project management office. My main remit is to monitor and manage costs across the project. This is quite wide ranging and involves, cost tracking, forecasting, purchase order manag...

HR Consultant supporting 2 Senior HR Business Partners. Working with HRBP team to ensure smooth role out of HR strategies and supporting business with complex cases.

Run and make sense of financial models to ensure that the company holds enough reserves so that customers are protected in the event of a claim. My role also involves running processes and understanding results to make sure enough capital is held that th...

I work as a Senior Reward Analyst within HR. I mainly work within the Benefits and Pension space of Reward. My role involves: - Answering complex and technical employee queries. Sometimes, this entails liaising with benefit suppliers. - Undertaking data...

Business analysis involves for lack of a better explanation working with stakeholders (often within the business outside of tech services) to understand and gauge their requirements. For my role it generally relates to requirements for technology/software...

My role is a HR Advisor providing support and advice to all levels of management within the business, this advice covers a vast range of areas such as disciplinary, grievance, sickness absence and performance. Also support with Occupational health and wor...

As a claims handler we are the first point of contact for customers who have been involved in an accident, require an emergency recovery, or have been a victim of a crime. It is our job to make the customer feel at ease and explain the process thoroughly...

I take calls to help customers when they have been involved in a car accident. I will make sure the customer is OK and get down all the details of the accident. I will then make the customer aware how we cab sort the car out and get hire etc.