Property Insurance Advisor Review
at Direct Line
Higher Level Apprenticeship
Insurance and Risk Management
Bromley Common
Review Submitted: May 2022
Overall Rating
3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
3/5
-
Skills Development
2.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Providing indemnity to the policy holder. Check if policy is in force, investigate the claim, evaluating a claim, collect evidence advise next steps
To what extent do you enjoy your programme?
3/5
I love thinking logically, my next steps, what i need to do and simply helping the customer the best i can.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Yes, IT skills, phone skills, logical thinking, building and construction
Structure and Support
How well organised/structured is your programme?
2/5
It could be better, It needs to be more interactive, more visits to the office, more classroom learning
How much support do you receive from your employer?
2/5
I need more support because i prefer to sit next to someone
How much support do you receive from your training provider when working towards your qualifications?
3/5
good! it is a bit overwhelming sometimes but learning sessions really help to clarify certain context and the most relevant points in the study books. the learning however needs to be more fun and colourful and more creative like watching videos or animated images.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Yes it helps me gain a better understanding of insurance
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
yes
Recommendations & Advice
Would you recommend Direct Line to a friend?
Yes
Why?
Because they provide everything you need to for you to fulfil your role. I like the 1-1 meeting that help develop you and they give feedback.
Our manager is really supportive and praises our hard work and efforts.
Our manager is really supportive and praises our hard work and efforts.
What tips or advice would you give to others applying to Direct Line?
Be mentally prepared to learn
Apprentice Customer Service adviser
at Direct Line
- Level 2 Apprenticeship
- Barnsley, South Yorkshire
-
4.3
