Samsung Electronics

My role centered on proactive communication with key stakeholders to ensure project alignment. I regularly conducted legislation scans to inform our strategy and ensure compliance. Additionally, I championed and implemented various sustainability initiati...

Working with external agencies to update and add to Samsung.com. ownership over TVAV samples. Monitoring of TVAV market to compare Samsung pricing and promotions to that of competitors.

Supporting event management, social media, and digital customer experience. Responsibilities include reviewing event proposals, coordinating logistics, and contributing to campaign planning with partner agencies

Working on DTC campaigns and ensuring all stakeholders are aligned.

Worked under two managers to support both CX Innovation (analysing feedback and working within the company to report findings + create new ways for feedback) Social insights by using programs such as Sprinklr to analyse social media to create alerts abou...

Managing stakeholders, monitoring promotions and sell out of products

Monitoring and acting on European regulation effecting Samsungs products, specifically attending trade association meetings on behalf of the company to make sure we are compliant for eco design and energy labelling regulations. I also managed our side of...

Responsible for managing product pricing by monitoring competitor pricing and ensuring alignment with internal strategies and accurate Recommended Retail Price. Oversees the maintenance and enhancement of Product Detail Pages, including uploading new prod...

Reporting on key sales figures, attending CPFR meetings, securing surplus stock and forecasting for supply chain management, duties of a junior account manager

To create, distribute, and syndicate content across the samsung.com website, and the Unified Agent Desktop. The purpose of the content is to provide agents and customers with easy to understand guidance/information about products and ongoing events.

In my role within the Talent Team, I support a wide range of projects and day-to-day tasks across Talent Acquisition, Talent Management, and Talent Development. My responsibilities include managing key processes such as performance management and 360 feed...

- Delivered consumer and market intelligence across Europe, with a focus on smartphones and ecosystems. - Created weekly competitor reports and developed a newsletter shared with over 400 colleagues across Europe including senior leadership - Produced cle...

I work with the financial accounting team to ensure the financial records of assets and AP/AR is accurate

Setting up products with different accounts in order to make sure there is a smooth go live process. Also work on promotions such as monitoring that accounts are executing the promos agreed correctly, and tracking performance and stock of gift with purcha...

Managing global teams and platform operations for the Customer Experience team

Working with eu subsidiaries to create strategies to drive improvements to the business

I work with stakeholders across 34 counties in Europe and deliver various campaigns during new product launches. As part of CRO team, I engage with subsidiary PIC to align on projects and deliver multiple tests, aiming to increase CVR and ROI. As review t...

Community management on the Samsung Community. This involves a general scroll to see what people are talking about or having issues with. Replying to any comments or private messages. Also looking at statistics to see whether we’re getting more or less tr...

Looked after bookings for each account Month end reporting each month Building relationships within the company and with other customers

I execute marketing campaigns on retailer sites, including booking onsite and instore visibility. I work on digital optimisation and onsite hygiene to increase share of voice for Samsung products, with a view to increase sell out. A pivotal part of the ro...