Specsavers

The role was varied and supportive - it helped me to make next steps with my career in optics

In the role, I prescreen patients, fit people’s glasses, dispense them and also meet and greet them at the door.

The role includes problem solving and carrying out improvements to internal processes.

During my job role, i have to help pre-test patiets before their eye exam with the optometrist. This means using all of the diagnostics equipment to ensure their sight test will flow through smoothly without any issues. Once the sight test is done im resp...

In my role as a team leader, I oversee the daily work of the team to ensure tasks are completed efficiently and accurately. I support the team, monitor quality and help resolve any issues that arise and make sure work runs smoothly and targets are met.

Machine Operating Calibration, Preventing Maintenace

In my role I am pre-testing patients, selling glasses and lens extras, helping customers with fit of glasses and collect new glasses.

using our system to arrive people when they come for their appointments as well as booking people for appointments, answering peoples questions and pre-screen for the optometrists taking payments for appointments and contact lenses and answering the phon...

I pre-scan customers, meet and greet them arrive them make them feel comfortable. I help set up for the next day like lists, tidying, get collections ready. I also get study time as I am on an apprenticeship

A normal day would be coming in and picking up the phones always straight away especially on a monday. I would do all sorts of admin work and outbound calls aswell as calling people and 3 stores ringing my phone. i would take care of queries and order con...

help customers as well as help prep everything for the next couple days ahead. some time is spent learning for the apprenticeship

i very much enjoy my apprenticeship at specsavers

My day to day job was to make sure the appointment clinic was smooth running by confirming the appointments, making sure everyone is booked in for the right reason etc

On a day to day basis i answer calls that come through whilst taking care of the admin side of nhs listings and hearcare admin,this requires ringing patients to triage them,making sure the diary is in correctly etc

Production operative

Machine calibration, Preventive maintenance Operating

Spectacles assembly and quality control of the product.

Booking, check in customer for eye test, pre-testing, answering customer queries etc