Specsavers

In my role as a team leader, I oversee the daily work of the team to ensure tasks are completed efficiently and accurately. I support the team, monitor quality and help resolve any issues that arise and make sure work runs smoothly and targets are met.

Machine Operating Calibration, Preventing Maintenace

In my role I am pre-testing patients, selling glasses and lens extras, helping customers with fit of glasses and collect new glasses.

using our system to arrive people when they come for their appointments as well as booking people for appointments, answering peoples questions and pre-screen for the optometrists taking payments for appointments and contact lenses and answering the phon...

I pre-scan customers, meet and greet them arrive them make them feel comfortable. I help set up for the next day like lists, tidying, get collections ready. I also get study time as I am on an apprenticeship

A normal day would be coming in and picking up the phones always straight away especially on a monday. I would do all sorts of admin work and outbound calls aswell as calling people and 3 stores ringing my phone. i would take care of queries and order con...

help customers as well as help prep everything for the next couple days ahead. some time is spent learning for the apprenticeship

i very much enjoy my apprenticeship at specsavers

My day to day job was to make sure the appointment clinic was smooth running by confirming the appointments, making sure everyone is booked in for the right reason etc

On a day to day basis i answer calls that come through whilst taking care of the admin side of nhs listings and hearcare admin,this requires ringing patients to triage them,making sure the diary is in correctly etc

Production operative

Machine calibration, Preventive maintenance Operating

Spectacles assembly and quality control of the product.

Booking, check in customer for eye test, pre-testing, answering customer queries etc

In my role at Specsavers, I perform eye scans on diagnostic equipment, assist with frame collections, and handle repairs and adjustments. I also manage the call list, ensuring customer needs are met promptly. My daily tasks involve a combination of custom...

Stage A checks on equipment, managing diary, hearing tests, private hearing aid fittings, NHS hearing aid fittings, wax checks, hearing aid repairs.

I enjoyed most of the apprenticeship the team were nice and helpful, there were many changes with the coaches, although there were nice. The customers could be difficult but I was supported to offer the best service I could, however when I struggled to pa...