Royal Mail Group

Dealing with a team of 20 staff making sure customer focus is key to what we do. Making sure all deliveries are completed within set budgets and targets

I support the successful delivery of projects and programmes by providing structure, governance, and coordination. Daily basis, I manage reporting, track project progress, maintain risk and issue logs, support planning and scheduling, and ensure projects...

Inputting data changes, analysing projects, stakeholder calls, running reports

My role encompasses covering Customer Operation Managers in different sites across East London

Liaising with project managers to ensure that their projects are financially on track. I manage the accruals, purchase orders and budgets for their projects. This means I interact with both internal to Royal Mail PMs and external PMs as well.

Maintaining different machinery within Swindon MC.

I manage a delivery office in a people company. I spend my mornings engaging with a team of 27 people and create solutions that ensure we clear our workload each day. In the late morning and afternoon i adbot an admin focused task set. managing finances

We rotate between 3 placements throughout the 2.5 years. All placement are HR based and include supporting the team with whatever work/ projects they have on at the time.

As a cover manager I have to go to different offices every week. I manage a delivery office and the role is based to manage a team, fill reports, customer service, check performance, check budget, health and safety.

My role is Sales Executive Apprentice, my day starts with meeting to plan for the day, checking my calendar for meetings and things to do in the day, to contact customers by phone and email, to log information in CRM, to report to Manager any issues, to g...

In my role I receive order request in the inbox and then I raise the orders for different companies and send them there purchase order number when ordered. I also answer queries and chase approvers to make sure orders are approved in line with the need by...

Helped in my role but the EPA was not very related to my role with some core questions not relevant to my role. this the EPA should focus more on explaining your role and how the qualification has linked in and will help overall progression and skillset.

maintenance engineer on royal mail and parcel force sites assisting other engineers and maintaining equipment also doing reactive jobs

First line operations manager.

Managing posties Admin tasks like rotas, prep plans and overtime HR issues like back to work, OH referals Daily briefings and on the job training. Dealing with customers complaints Delivering organisational projects at a local level.

Overseeing the whole operations of the hub, flow of the mail, automation performance. Engagement with key stakeholders operations, transport team, Central Postal Control, SMEs and engineers. Key in decision making on night shift to ensure smooth operation...

people and process management. Building repours with staff, coaching staff, answering customer complaints, ensuring mail and parcels are delivered on a daily basis.

On a day to day I am expected to ensure that letters are sent out to customer informing them if their tarrifs have gone up.

Working across the full Project Lifecycle, from conception and design through to handover into live.