Great Western Railway

A fantastic apprenticeship that has given valuable real life skills, such as preparing presentations and delivering them to audiences of peers and management. Lots of technical knowledge backed up with interpersonal skills, people management and organisat...

Service Quality Regime (SQR), or what we internally call Service Quality Excellence (SQE), was introduced to GWR in June 2022 as part of the National Rail Contract (NRC) with the Department for Transport (DfT). The Service Quality team are responsible for...

I am currently leading the London and Thames Valley depot team, ensuring compliance to ISO standards and Health and safety acts. This includes the delivery of projects and on going commitments to align with corporate objectives.

On board trains serving refreshments to the travelling public. Also acting as a responsible crew member in the front set of 5 cars of a total of 10 cars.

As a Driver Standards Manager, my primary responsibility was to oversee the welfare of our drivers, including trainees. I served as the main point of contact for various matters, including health-related issues, human resources inquiries, and training sch...

I manage a team of multiskilled technicians and carriage cleaners who carry out planned maintenance and repairs and cleaning on a fleet of diesel multiple units.

I work trains, safely dispatching them from each station and helping customers on their journeys.

Driving trains and keeping passengers safe by following strict rules and regulations in the process. Having knowledge of routes and how the trains work so I always know where I am and how to act/ react to various circumstances.

As a driver manager apprentice I learnt the day to day running of the driver function and how to be a manager to them. I had to learn the basics of driving a train so that I knew what I was talking to drivers about and I also learnt how to become a manage...

I worked as a Project Manager during my apprenticeship, in the Third-Party and New Stations team. My focus was on the delivery on projects affecting the live operational railway but also on bringing new lines and stations into service. My role had a great...

My role involves the safe transportation of passengers from point to point, driving to company and national standards.

I am an Apprentice Coach and mentor. I support apprentices in their learning and development journey in GWR. This involves recruiting apprentices, taking part in regular progress reviews, providing networking and job shadowing opportunities, and help imp...