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BT Group

Digital Learning Designer Review

at BT Group

Higher Level Apprenticeship

Human Resources

Liverpool

Review Submitted: February 2025

Overall Rating

2.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role
1/5 - Skills Development
2.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
A digital learning designer creates engaging and effective online learning experiences, combining instructional design principles with digital tools. They develop e-learning modules, videos, and interactive content, often using platforms like Articulate Rise. Collaboration is key—they work with SMEs, stakeholders, and developers to ensure accuracy and alignment with business goals. Testing, iteration, and accessibility considerations are part of the process, alongside keeping up with trends in learning technology. The role blends creativity, problem-solving, and technical skills to deliver impactful learning solutions.
To what extent do you enjoy your programme?
2/5

Skills Development

Have you learnt any new skills or developed existing skills?
1/5
No not really, have been exposed to activities that I would not tend to do day to day, such as managing a budget, but would not necessarily call this a skill.

Structure and Support

How well organised/structured is your programme?
1/5
The digital learning is really poor, and hard to navigate. A bad UI and UX.
How much support do you receive from your employer?
5/5
How much support do you receive from your training provider when working towards your qualifications?
3/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5

Recommendations & Advice

Would you recommend BT Group to a friend?
Yes
Why?
I've worked here 7 years and have no interest in leaving.
What tips or advice would you give to others applying to BT Group?
Highlight your experience in instructional design and digital tools like Articulate Rise. Showcase projects demonstrating creativity, learner engagement, and business impact. Emphasise collaboration with SMEs and stakeholders. Show awareness of accessibility and emerging tech. Tailor your application to the company’s needs, linking your skills to their learning strategy.
In This Review
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