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BT Group

Commercial Management Industrial Placement Review

at BT Group

Placement (10 Months+)

Business Management

B4 6GA

Review Submitted: July 2025

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Support and Guidance
5/5 - Company Culture
5/5 - Overall Experience
5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
In my role, I provide analysis and insights to inform commercial strategy, collaborating closely with Marketing, Data, and Trading teams. I support base management strategy, help define KPIs, and create the Base Management Reporting pack. I work on campaigns to reduce churn and improve customer lifetime value, tracking performance and results. Day-to-day, I identify portfolio opportunities with Propositions and align with Trading on long-term base management, requiring strong cross-functional collaboration and strategic thinking.
Were you given much responsibility during your placement / internship?
Yes, I was given a lot of responsibility during my placement. I had the opportunity to own multiple campaign projects, working with senior stakeholders across Marketing, Sales and Trading. This involved leading on campaign planning, providing analysis, and presenting insights directly to them.
Please rate how meaningful the work you were doing was
5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
• Problem Solving
• Financial Analysis
• Business acumen
• Time Management
• Stakeholder Management
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
Yes, I received a lot of support and guidance during my placement. I had regular one-to-one check-ins each week, which provided space for feedback and development. I also had a personal development plan tailored to the skills and milestones I wanted to achieve, with monthly reviews to track progress and identify ways to reach my goals. This structured support really helped me grow both professionally and personally throughout the placement.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5

Company Culture

What was the company culture and general atmosphere like?
The company culture and atmosphere were very positive. There was a strong focus on maintaining a healthy work-life balance, ensuring employees weren’t overworked and felt supported. The environment was collaborative and inclusive, which made it easy to connect with colleagues and feel part of the team.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5

Overall Experience

To what extent did you enjoy your placement / internship?
I really enjoyed my placement. I learned a lot through hands-on experience and had the chance to meet and work with a wide range of stakeholders in my area. The people in the office were very friendly and welcoming, which made the experience even more enjoyable.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5

Future Career Prospects

Please rate the future employment prospects at BT Group
5/5

Recommendations & Advice

Would you recommend BT Group to a friend?
Yes
What advice would you give to others applying to BT Group
Research BT’s values, ethos, and slogan etc, and reflect on how your own experiences align with them. Use specific examples where you've demonstrated similar behaviours, whether through university, work, or extracurriculars. Tailor your application and interview responses to show you're a good cultural fit. Also, be curious—learn about the different business areas, ask questions as there may be other parts of the Business you might want to work in going forward.
In This Review
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