BT Group

Providing insight to programme based on data, building apps to visualise data and show trends.

My role consists of creating content for the internal comms team. I absolutely love my job as every day is so different.

Log on calls help customers with whatever the querying

not my favourite thing but its work and money

Throughout my apprenticeship I will be moving around multiple different 1st line service desks, and 2nd line teams. At the moment, I have experienced two very different service desks. On an average day, I answer phone calls and help users from different c...

Very welcoming especially for early careers, great mobility within the company, great environment

The job was advertised as software engineering, but the apprentice has 4 rotations, and only one of which actually has anything to do with it. But I’d still rate it at least 3 because the rotations, work, and people are all still great, and me and the oth...

I manage and lead a team of highly motivated and qualified electrical engineers to support BT and third‑party programmes for critical national infrastructure. My role focuses on producing and assuring safe, compliant and buildable designs, with particula...

I don't think there is much structure from when we first started. However i can see things improving, and you get lots of opportunities to learn.

I manage our building and environmental challenges across the entire BT estate. Working closely with external auditors to ensure BT remains not only compliant, but excels at their ISO accreditations.

we answer the phones and help solve a customers query ensuring the customers leave happy.

I am a customer service guide supporting the tech space, I support with broadband, landline and email issues working in the contact centre

Doing academic research, creating prototypes, performing experiments, writing academic papers, patenting intellectual property, giving lectures and tech talks, performing thought leadership.

I work in the IP Management Centre, where I monitor, diagnose, and remotely resolve network issues across the UK’s largest network. This includes everything from restoring local circuits that keep airports, banks, and hospitals online, to managing major p...

Customer facing role whilst managing a team with a store leader. Day-to-day changes weekly with admin, customers and targets. Maintaining shop floor standards whilst making sure service doesnt drop is one of the biggest challanges.

day to day it has been quite different since I rotated, early on in my apprenticeship I was doing network engineering work, reviewing configuration, writing configuration and doing physical implementation of hardware. In other rotations I had to learn pro...