business support Review
at BT Group
Degree Apprenticeship
Software Engineering
Ipswich
Review Submitted: May 2026
Overall Rating
2.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
2/5
-
Skills Development
2.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
involves me coming in checking emails sitting with the team. working on projects to make call flows
To what extent do you enjoy your programme?
4/5
i enjoy the working with my team as they are all helpful and kind
Skills Development
Have you learnt any new skills or developed existing skills?
2/5
dont do any sort of coding or software related stuff. very specific building tool is used in my work.
Structure and Support
How well organised/structured is your programme?
2/5
manager tries his best to accomodate for what opportunities i can do but my first 2 years it was very unstructrued and wasnt really doing much.
How much support do you receive from your employer?
4/5
now my new manager always checks up on me and asks if there is anything i need help with
How much support do you receive from your training provider when working towards your qualifications?
4/5
i can email lecturers if i need help and can book in 1 to 1 meetings with them
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
not really linked to the role that i do
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
no
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
very good worklife balance but not many opportunities for career progression.
What tips or advice would you give to others applying to BT Group?
research about the company values
Senior Linear TV Headend Solution Architect Manager
at BT Group
- Higher Level Apprenticeship
- Ipswich
-
4.4
