Quality Improvement Fellow Review

Item: Quality Improvement Fellow at Yorkshire Ambulance Service
Rating: 4.6
Author: Anonymous

at Yorkshire Ambulance Service

Higher Level Apprenticeship

Project Management

Wakefield

Review Submitted: April 2025

Overall Rating

4.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role

4/5 - Skills Development

4.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5

I'm a QI Fellow, this involves undertaking improvement work within a specified area of the organisation. We have structured learning sessions to build our improvement knowledge and skills that we can then implement into our project work.

To what extent do you enjoy your programme?

4/5

I enjoy the structured sessions with Capella, our training provider. They also have a wealth of resources on the learner portal to aid our learning, which have been really helpful to dip in and out of.

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

I have been learning the DMAIC Lean Six Sigma approach to improvement, which has broadened my existing improvement knowledge to be able to lead on improvement activities.

Structure and Support

How well organised/structured is your programme?

5/5

The programme is very structured - we knew before enrolling on the course when all of our sessions, reviews and exam/assessment dates were, which has been really helpful for organising substantive work and project work.

How much support do you receive from your employer?

4/5

I have regular catch ups to look at my progress and break down any barriers. I feel very supported at work.

How much support do you receive from your training provider when working towards your qualifications?

4/5

My trainer with Capella is very supportive. He always has time to book a call to run through anything, to review progress or provide additional support to any of the training. I feel very supported by my training provider.