Quality Improvement Fellow Review
at Yorkshire Ambulance Service
Higher Level Apprenticeship
Wakefield
Review Submitted: April 2025
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Quality improvement in Yorkshire Ambulance Service 111 call centre.
I am also a Team Leader at 111 and line manage 10 call takers.
I am also a Team Leader at 111 and line manage 10 call takers.
To what extent do you enjoy your programme?
4/5
The DMAIC content is fantastic and very informative.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
DMAIC model for improvement methodology - we have currently learnt Define and Measure
Structure and Support
How well organised/structured is your programme?
4/5
It is very organised. Capella are very determined to fix any IT or technical issues quickly
How much support do you receive from your employer?
4/5
My employer is very supportive
How much support do you receive from your training provider when working towards your qualifications?
5/5
The trainer is fantastic! Is really supportive when I need it
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel as though the NHS is moving towards a quality improvement mindset and this will help within my current role and develop further
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes YAS have Support networks
Recommendations & Advice
Would you recommend Yorkshire Ambulance Service to a friend?
Yes
Why?
Good place to work and doing good for patients
What tips or advice would you give to others applying to Yorkshire Ambulance Service?
Great place to work and can be flexible with working hours
Quality Improvement Fellow
at Yorkshire Ambulance Service
- Higher Level Apprenticeship
- Wakefield, UK
-
4.3
Senior Leadership &Organisation Development Business Partner
at Yorkshire Ambulance Service
- Degree Apprenticeship
- Wakefield
-
4.2
Associate Ambulance Practitioner
at Yorkshire Ambulance Service
- Higher Level Apprenticeship
- Wakefield
-
5
