IT Assistant Review
at University of Oxford
Level 3 Apprenticeship
Information Technology
Oxford
Review Submitted: February 2021
Overall Rating
4.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role is to essentially provide support for any member of the School of Anthropology through email support or in person support depending on what the issue is. On a day to day basis it would include checking through the ticket system we have and seeing if there is any sort of support i can offer such has helping repair a printer or helping diagnose a laptop/PC
To what extent do you enjoy your programme?
4/5
I enjoy it very much as the university look after me very well and offer me a lot of help and assistance in a variety of things and with Basingstoke ITEC they helped me alot with assisting with my coursework which i have now completed and have got it all signed off. But it has been a great learning curve for me to understand how the real world of work works.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt a few skills. The main one being that i have improved my confidence in talking to new people as i used to always be quite shy when meeting new people and now i enjoy doing so. I have also matured as working in a place like Oxford you need to be very polite and well behaved.
Structure and Support
How well organised/structured is your programme?
4/5
It was very well structured and it was all online so it was very easy to find all the work i needed to do. The person from Basingstoke who helped me was very good at explaining what i needed to do and structuring exactly what units needed to be done when and how.
How much support do you receive from your employer?
4/5
I receive a lot of support from my employer. The School of Anthropology have many different ways of support which i like a lot as it makes me feel included and part of the team. My manager is very supportive as well as the HR team as they can help you with many issues you may have in the workplace.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I received a lot of support when completing my qualifications as i always felt like there was someone there to ask for help if i needed it. I had a zoom meeting around every 2 weeks to catch up on my progress and make sure i was doing everything i needed to on time. I also enjoyed the work i had to do for my units which made it better.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel like it has made me learn things that I would then implement into my work life. Some of the things i have had to research for my assignments have actually helped me in understanding some IT related things at work
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
There are some extra-currcular activities i could get involved in such some IT events. I have been to a couple however due to the pandemic I have not attended any activities for a long time.
Recommendations & Advice
Would you recommend University of Oxford to a friend?
Yes
Why?
As they are a great employer and look after you very well especially during these tough times. I always feel like i have someone to talk to about any type of issue i may have with work life or even personal life. They are very welcoming and allow you to get used to the environment of the University very well and not rush you into it.
What tips or advice would you give to others applying to University of Oxford?
Just be well mannered and polite and make sure to be confident in your interview and then I am sure you will be a strongly considered candidate and if you get the job/apprenticeship not too feel worried as they will look after you and make you feel welcomed no matter what part of the University you work in.
