Job Details
Job Description
Register Your Interest - HR Learning & Development Placement
Primary Purpose of the Job
Working with the HR department and specifically supporting the Learning & Development Team, this role will include involvement in a range of learning and development interventions by supporting learning and development activity and managing their own projects.
Main Responsibilities
- Support the co-ordination of L&D activities – including the maintenance of the L&D inbox, Intranet and Key Performance Indicator (KPI) reporting
- Act as a point of contact for all L&D related queries, escalating more complex queries and problems to relevant team members.
- Support annual Compliance Education project by being the go-to person for Learning Management System – ensuring the system is developed in line with requirements.
- Provide administrative and coordination support for full L&D offer and other schemes and programmes as required
- Managing co-ordination of internal in-person and digital induction courses to all new starters within the business.
- Provide administrative and coordination support for delivery of a number of programmes, including Management & Leadership and Reciprocal Partnerships plus any newly introduced programmes as required.
- On-going development and design of the Undergraduate Life-skills programme.
- Maintain the database for all course evaluation sheets and produce monthly statistics and information in line with KPI reporting requirements
- Proactively identify and offer support to process improvements within the department.
- Act as holiday cover for L&D Coordinator for core activities to ensure continuity of L&D activity.
- Support of Learning Management System and other digital platforms.
- Co-ordinate annual Learning at Work Week business wide event
Principal Contacts / Working Relationships
- Employees of VWFS, providing advice and guidance on L&D related matters
- HR Business Partners/Managers and Advisors to co-ordinate programmes
- IT for system interfaces support and changes
- External suppliers – hosting on-site arrivals and workshop co-ordination
Decision Making Scope
The job incumbent can make most general decisions relating to their areas of responsibility. This will include how he/she manages his/her workload, what advice is given to Departments / employees (this advice is usually given as a result of existing guidelines, although some of these guidelines).
Key Challenges
- Complex and sometimes confidential information that needs to be analysed and managed with no errors.
- Multilpe projects with competing time-lines
- Gaining technical knowledge and experience of the Learning Management System back-end
Education, Training and Experience
- Studying towards an HR, Psychology or Business related degree.
- Intermediate/Strong excel skills, ability to analyse data to produce KPI’s.
Skills and Personal Characteristics Required
- Able to communicate clearly and confidently with all individuals (delegates, suppliers and internal stakeholders) both verbally and in writing.
- Good organisation skills with the ability to deal with a large variety of tasks in a busy environment.
- High level of accuracy and attention to detail.
- Use own initiative to answer questions, solve queries and find solutions.
- Intermediate/Strong excel skills, ability to analyse data to produce KPI’s.
- Ability to work as part of a team.
- Excellent customer service skills.
How to register
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Job Details

About Volkswagen Financial Services
To truly meet the mobility needs in a changing world, our offering goes beyond traditional vehicle financing. We offer a range of finance and aftersales products on Volkswagen Group vehicles, alongside developing innovative mobility products designed to solve real problems.
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About Volkswagen Financial Services
To truly meet the mobility needs in a changing world, our offering goes beyond traditional vehicle financing. We offer a range of finance and aftersales products on Volkswagen Group vehicles, alongside developing innovative mobility products designed to solve real problems.
View Company ProfileCompany Rating
Rating based on 141 Reviews
This score is based on honest feedback written by students who’ve worked at Volkswagen Financial Services.
See All ReviewsCompany Rating
Rating based on 141 Reviews
This score is based on honest feedback written by students who’ve worked at Volkswagen Financial Services.
See All Reviews