Group 1 Automotive

I am a parts advisor which means i am responsible for providing and ordering motor car parts.

My role has changed since January 2024. My day-to-day role consists of answering customer enquiries, making bookings, contacting customers to make them aware of future repairs (ie services and MOTs). I upsell any advisories, I check customers in, check cu...

put stock away, do prepicks for services, serve customers out front, serve techs, answer the phone for customers looking to purchase parts, bring parts and tyres onto the system, parts advise

Firstly, the most important thing about my role is team work, the first thing we do every morning is the workshop maintenance (bin emptying, oil drain emptying, etc.). After this, we are all able to go to our mentors and start the working day. It can look...

To process invoices, Complete reconciliations and review different accounts and check variances in different account.

Checking emails and replying to suppliers/customers/people at the sites. Inputting invoices Daily banking allocations Bank recs Debts chasing Monthly BACS run Month end Passing documents to codes or VSB lines

My role is to look after Maidstone, Bromley and Sevenoaks Volkswagen accounts. I post the bank statements, vw banks, invoices, make payments and more. I know i have to keep the accounts neat and tidy and i do this by going through IRIS.