Optical assistant apprentice level 3 Review
at Specsavers
Level 3 Apprenticeship
Customer Service
Walthamstow
Review Submitted: October 2026
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
booking appointments, answering questions about glasses, repairs on glasses, questions about contact lenses,
To what extent do you enjoy your programme?
5/5
coming into it I didnt think it would be interesting however learning about the eyes and how certain glasses can affect in people's lives is really interesting.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
in terms of communications so that everything is clear for the customer and making sure they leave satisfied
Structure and Support
How well organised/structured is your programme?
5/5
very structed you would have time to do your learning and the rest would be on the shopfloor doing my tasks
How much support do you receive from your employer?
5/5
a lot even from the employees they are very helpful
How much support do you receive from your training provider when working towards your qualifications?
5/5
a lot of support
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
very well, helps me explain to the customers on why and how glasses help them in their day to day life.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
not too sure
Recommendations & Advice
Would you recommend Specsavers to a friend?
Yes
Why?
it is a very good opener to optics and leaves you learning so much about your eyes.
What tips or advice would you give to others applying to Specsavers?
go for it and dont be scared to go out your comfort zone
