Apprentice Review
at Specsavers
Level 3 Apprenticeship
Customer Service, Healthcare, Marketing, Sales
Strood, Kent
Review Submitted: September 2026
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
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Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
. Customer service and supporting the needs of the public.
. Healthcare, providing maximum levels of care to all of our patients.
. Marketing, influencing all of our new frames, new products, new promotions and offers to the public.
. Sales, meeting our KPI's as individuals and as a team, making the most of which products will benefit each customer.
. Healthcare, providing maximum levels of care to all of our patients.
. Marketing, influencing all of our new frames, new products, new promotions and offers to the public.
. Sales, meeting our KPI's as individuals and as a team, making the most of which products will benefit each customer.
To what extent do you enjoy your programme?
5/5
I enjoy doing my apprenticeship a lot, im coming towards the end of it now after completing all of my objectives, journals and reports. My work team have been the highlight of my apprenticeship journey, from the moment i started iv'e received unconditional support and respect. My job role means serving the public in many different ways, which i find interesting as it means i can remain busy from day-day.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I've developed lots of new skills, i didn't know half the stuff i knew before joining specsavers.
Structure and Support
How well organised/structured is your programme?
5/5
Very well structured, my apprentice coach Jemma Light ensures i'm never falling behind on tasks, but also never repetitively rushes me, causing stress during my journey. She's very good at supporting me in my day-day tasks.
How much support do you receive from your employer?
5/5
I recieve 4 hours of study time at work each week, if i have any issues i feel comfortable enough to go to anybody i work with, as we all help and support each other constantly.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I recieve endless support modules and links that will help me with any topic im struggling to learn.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
100000%
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No, there is not
Recommendations & Advice
Would you recommend Specsavers to a friend?
Yes
Why?
We handle all of our patients and customers with the best of our care, ensuring they're feeling seen and respected, but also comfortable throughout their whole journey with us.
What tips or advice would you give to others applying to Specsavers?
Be yourself, and be eager to learn. (As you will learn a LOT)
