Apprentice Optical Assistant Review
at Specsavers
Level 3 Apprenticeship
Customer Service, Healthcare
Mansfield, Nottinghamshire
Review Submitted: July 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Screening checks before sight test
Dispense and collection of spectacles
Adjustments and repairs of spectacles
Greeting and checking in customers
Dispense and collection of spectacles
Adjustments and repairs of spectacles
Greeting and checking in customers
To what extent do you enjoy your programme?
5/5
It was very informative and colleagues were supportive and helpful. Learnt lots of new things and skills along the way.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Learnt lots of new skills regarding optics as that was very new to me. There was a lot more than I expected to being an optical assistant, and learning these skills at my own pace helped me build more confidence in my ability.
Structure and Support
How well organised/structured is your programme?
5/5
4 hours a week of learning off the shop floor and the rest of the time putting that into practice. Regular calls with apprenticeship team and feedback on journals.
How much support do you receive from your employer?
5/5
Lots of support received from employer. The training was great and colleagues were friendly and helpful. Went at your own pace and never felt rushed to progress.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Training provider was always avaliable to contact if needed and the response time would never be too long.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Definitely helps me do my job better.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes.
Recommendations & Advice
Would you recommend Specsavers to a friend?
Yes
Why?
If you enjoy optics, then it's a good company to start with as the team is friendly and supportive, and you can always develop and progress your skills and future role here.
What tips or advice would you give to others applying to Specsavers?
Ask for help when you need it because people are there for you.
