Optical Assistant Review
at Specsavers
Level 3 Apprenticeship
Customer Service
Southport
Review Submitted: June 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
General customer service, answering any optical questions, problem solving and collaborating with colleagues to solve any issues.
To what extent do you enjoy your programme?
5/5
Thoroughly enjoyed it
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learned an abundance of new life skills, vastly improved my customer service skills and knowledge around spectacles
Structure and Support
How well organised/structured is your programme?
5/5
very well structured, clear and precise as to what work i am supposed to complete each week
How much support do you receive from your employer?
5/5
Feedback every week in regards to the work i had completed the previous week, tips, pland and planners for the work ahead. as well as support and guidance throughout
How much support do you receive from your training provider when working towards your qualifications?
5/5
My apprenticeship coach was thoroughly helpful and answered any questions i had to assist me through my apprenticeship
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
it has given me theory work to help aid my progression and back up my practical on the job roles in store
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I haven't partaken in any but there are.
Recommendations & Advice
Would you recommend Specsavers to a friend?
Yes
Why?
Good learning environment, good fun with colleagues and helping the public
What tips or advice would you give to others applying to Specsavers?
Do it
