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Higherin

HRSS Coordinator Review

at The AA

Level 3 Apprenticeship

Human Resources

Basingstoke

Review Submitted: April 2026

Overall Rating

4.3 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
3.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As an HRSS coordinator on the onboarding team, I was overseeing the end to end process of onboarding new starters that were going to be Patrol drivers.
To what extent do you enjoy your programme?
5/5
I really enjoyed my apprenticeship and felt it did help build my knowledge and confidence whilst working alongside my role and day to day duties

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
I developed a lot of new skills and also built on existing ones.

Structure and Support

How well organised/structured is your programme?
4/5
It took a few weeks to get settled, but my mentor was always around to support when I got stuck.
How much support do you receive from your employer?
5/5
My employer was more than supportive in getting me involved in projects, allowing me time to complete my apprenticeship and ensuring full understanding of relevant processes
How much support do you receive from your training provider when working towards your qualifications?
4/5
My mentor was great at communicating however when she was unavailable I did struggle with finding support
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
it's extremely relevant and assists me to have a better understanding and therefore more efficient working
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
There are none - it would be great to create some things like this as I know it would be imperative towards improving morale.

Recommendations & Advice

Would you recommend The AA to a friend?
Yes
Why?
There are reasons across both sides.
What tips or advice would you give to others applying to The AA?
Keep positive!
In This Review
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