Optical Assistant apprentice Review
at Specsavers
Level 3 Apprenticeship
Customer Service
Tenterden
Review Submitted: April 2026
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Spent time dealing with customer queries and services as an Optical assistant at Specsavers. This included conducting pre-screening assessments, collection appointments and dispensing customers glasses.
To what extent do you enjoy your programme?
5/5
Its great, i enjoy combining both off the job and on-the-job training.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have developed my confidence and communication skills throughout my course.
Structure and Support
How well organised/structured is your programme?
5/5
How much support do you receive from your employer?
5/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
Were excellent at supporting my needs and my learning journey. they tailored my goals to me and really made feel at ease throughout my time as an apprentice.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Team building and training is done at work, for example we went to an escape room afterwork one evening.
Recommendations & Advice
Would you recommend Specsavers to a friend?
Yes
Why?
Yes because it is a supportive environment and has great career opportunities.
What tips or advice would you give to others applying to Specsavers?
Be yourself and care for how your actions create a positive impact on the community.
