Customer Success Engineer Review
at IBM
Degree Apprenticeship
Information Technology
London
Review Submitted: April 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
The day varies from day to day, however it consists of prospecting, supporting team members and learning IBM software products at the moment.
To what extent do you enjoy your programme?
5/5
I enjoy the programme.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learned how enterprise businesses work and how to present better.
Structure and Support
How well organised/structured is your programme?
5/5
4 days working at IBM, 1 day at University.
How much support do you receive from your employer?
5/5
A lot of support, the network is very valuable and everyone is always so keen to help.
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot of support to make sure I'm able to achieve my degree by the end of the course.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The qualification has helped me learn more about how the workplace operates, helping me to understand more about what happens in the market and the actual effects of situations.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, a lot of professional networking events.
Recommendations & Advice
Would you recommend IBM to a friend?
Yes
Why?
It is a great place to learn and gain experience.
What tips or advice would you give to others applying to IBM?
Be yourself and share your unique experiences.
