Audiology Practitioner Review
at Specsavers
Degree Apprenticeship
Customer Service
Watford, Hertfordshire
Review Submitted: April 2026
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Job Title: Audiology Practitioner (Trainee Hearing Aid Dispenser)
Company: Specsavers
Location: Watford
Training Provider: Aston University (HAD Programme)
Job Description:
As an Audiology Practitioner at Specsavers, I provide patient centred hearing care services while undertaking professional training towards qualification as a Hearing Aid Dispenser through Aston University. My role combines clinical practice, customer service, and ongoing academic studies and training development.
Key Responsibilities:
Conduct hearing assessments and initial case history taking.
Support the fitting, programming, and adjustment of hearing aids under supervision.
Deliver patient care, ensuring individuals feel comfortable and informed throughout their hearing journey.
Provide advice on hearing health, hearing aid maintenance, and aftercare services.
Assist with ear examinations and identify cases requiring referral to medical professionals.
Maintain accurate patient records in line with data protection and clinical standards.
Work collaboratively with audiologists and store colleagues to achieve business and clinical targets.
Keep up to date with industry standards, regulations, and best practices through ongoing study at Aston University.
Company: Specsavers
Location: Watford
Training Provider: Aston University (HAD Programme)
Job Description:
As an Audiology Practitioner at Specsavers, I provide patient centred hearing care services while undertaking professional training towards qualification as a Hearing Aid Dispenser through Aston University. My role combines clinical practice, customer service, and ongoing academic studies and training development.
Key Responsibilities:
Conduct hearing assessments and initial case history taking.
Support the fitting, programming, and adjustment of hearing aids under supervision.
Deliver patient care, ensuring individuals feel comfortable and informed throughout their hearing journey.
Provide advice on hearing health, hearing aid maintenance, and aftercare services.
Assist with ear examinations and identify cases requiring referral to medical professionals.
Maintain accurate patient records in line with data protection and clinical standards.
Work collaboratively with audiologists and store colleagues to achieve business and clinical targets.
Keep up to date with industry standards, regulations, and best practices through ongoing study at Aston University.
To what extent do you enjoy your programme?
5/5
I am thoroughly enjoying the programme and finding it both engaging and rewarding.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Coming from a background in Accounts, I have developed an entirely new skill set through this programme and am truly grateful for the opportunity I’ve been given.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is very well structured, effectively balancing dedicated study time with practical, work-based experience. This allows me to apply my learning in a real-world setting while reinforcing my academic knowledge.
How much support do you receive from your employer?
5/5
My employer has been very supportive throughout my studies, providing me with the time and opportunities in clinic to develop my practical experience.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider offers consistent and reliable support throughout the programme. Tutors are approachable and the learning resources are well structured. Although it can be challenging at times to balance work commitments alongside study and logging learning outcomes, the support available makes it manageable and helps me continue to develop effectively.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification has significantly improved my ability to perform in my role, as it provides both the theoretical knowledge and practical skills needed to deliver high-quality patient care. The combination of academic learning and clinical application has helped me build confidence and competence in my day-to-day responsibilities.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Recommendations & Advice
Would you recommend Specsavers to a friend?
Yes
Why?
I would recommend Specsavers because of the strong support, structured training, and opportunities for development. My experience has allowed me to build a new skill set, and I feel genuinely supported while progressing through my qualification.
What tips or advice would you give to others applying to Specsavers?
I would advise anyone applying to Specsavers to be open to learning and ready to develop new skills. It is a fast paced environment, so strong communication skills, adaptability, and a patient focused approach are key to success.
