Families Service Support Manager Review
at City of Wolverhampton Council
Degree Apprenticeship
Government
Wolverhampton
Review Submitted: April 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Management of executive team and business support team. Regular 121s and professional conversations. HR issues. Dealing with grievances and disciplinary's. Training of new staff. Interviewing.
To what extent do you enjoy your programme?
5/5
It is hard work but I love my CMDA. It has aided me in gaining a promotion two levels up since I've been doing it. I've gained more confidence as a manager and I love learning things that benefit me in my new role. The CWC has really enabled me to develop as a person.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes I have benefited a great deal from the CMDA. I have been able to progress in my role, gain a promotion and been able to help others through guidance in their roles.
Structure and Support
How well organised/structured is your programme?
5/5
Aston University is very well organised and I love going to the On Campus days.
How much support do you receive from your employer?
5/5
I am allowed a day a week to work on my apprenticeship. My line manager is also very supportive.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Aston Uni have provided a skills coach who is very useful and the tutors are very helpful with our courses.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I have improved as a manager, gained so much more confidence and gained many skills to help me in my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
City of Wolverhampton council provide lots of activities to get involved in and there are always social events going on.
Recommendations & Advice
Would you recommend City of Wolverhampton Council to a friend?
Yes
Why?
They support. They encourage growth and they grow their own.
What tips or advice would you give to others applying to City of Wolverhampton Council?
Educate yourself on what the City of Wolverhampton stands for. Use this in your application and interview.
Service Development Officer
at City of Wolverhampton Council
- Higher Level Apprenticeship
- Wolverhampton
-
4.8
Level 6 Trading Standards Apprentice
at City of Wolverhampton Council
- Higher Level Apprenticeship
- Wolverhampton
-
4.9
Revenues & Benefits apprentice
at City of Wolverhampton Council
- Higher Level Apprenticeship
- Wolverhampton
-
5
Holiday Activities and Food (HAF) Co-ordinator
at City of Wolverhampton Council
- Higher Level Apprenticeship
- Wolverhampton
-
5
