Business Support Officer Review
at City of Wolverhampton Council
Level 3 Apprenticeship
Procurement
Hickman Ave, London E4, UK
Review Submitted: April 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I work as a Business Support Officer for Adoption@Heart.
My duties involve Carrying out administrative tasks. Taking phone calls. Adding queries onto the relevant duty logs. Ordering goods for office equipment and events. Processing Adoption Support, Access to Records and Birth Parent support referrals. Sending email invites for those interested in attending our information event. Supporting the Keep In Touch team. Dealing with incoming and outgoing post.
My duties involve Carrying out administrative tasks. Taking phone calls. Adding queries onto the relevant duty logs. Ordering goods for office equipment and events. Processing Adoption Support, Access to Records and Birth Parent support referrals. Sending email invites for those interested in attending our information event. Supporting the Keep In Touch team. Dealing with incoming and outgoing post.
To what extent do you enjoy your programme?
5/5
I enjoy my role very much as it is a very busy role and I have gained many new skills and knowledge.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes I developed further skills with Excel (Spreadsheets). I have gained knowledge of ordering goods using my purchase card.
Structure and Support
How well organised/structured is your programme?
5/5
The program is very well structured and very informative.
How much support do you receive from your employer?
5/5
I receive the support I need from my employer.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive plenty of support from my training provider.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel that my qualification will help me greatly with the way I perform in my future roles.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes there's professional networking events.
Recommendations & Advice
Would you recommend City of Wolverhampton Council to a friend?
Yes
Why?
Because in total I have been with Wolverhampton City Council for over 10 years and I have gained so much experience and knowledge and has helped me keep busy and look after my wellbeing.
What tips or advice would you give to others applying to City of Wolverhampton Council?
I would encourage them to apply for job within the City of Wolverhampton Council. I would encourage them to list all their skills on their application so they can stand out.
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