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Higherin

Level 6 Digital Technology Solutions Professional Review

at IBM

Degree Apprenticeship

Information Technology

London

Review Submitted: April 2026

Overall Rating

3.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
2.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I work as an IT consultant in a role that puts me directly in front of the client, completing tasks that provide value to the business. I currently work on an ITSM client-based project that provides operational support to development teams. My role involves providing user-based support and enhancing existing processes through automation.
To what extent do you enjoy your programme?
5/5
I thoroughly enjoy my program as it has provided me with the necessary skills to provide value to the business. In addition, it gives me the breadth of knowledge and confidence that I could move between different project roles and hit the ground running while I gain role specific skills.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
I have learnt a broad range of both technical skills and soft skills that enable me to easily contribute to both technical and business related conversations/decisions.
Formal skills include both azure and aws cloud certifications.

Structure and Support

How well organised/structured is your programme?
5/5
My organisations provides structured and specific support around my business unit , sector and degree aspect.
How much support do you receive from your employer?
5/5
I receive high level of support when required with quarterly formal review points that make up key check in points.
How much support do you receive from your training provider when working towards your qualifications?
1/5
There is a disconnect between the training providers lecturers and the success manager (tutors). The course content is taught remotely through self lead content. Therefore there is extremely little contact with the course lead so all contact is through success managers which have very little knowledge and involvement of the course content itself. High staff turn over results in poor organisations within the training provider which has resulted in incorrect content and even the sitting of incorrect exams.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
Content is very broad and high level touch on all topics. With only 6 weeks to cover all content and then complete 2 assessment accumulating to 4000 words the volume of work and lack of depth in the content lets the course down.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No time due to family commitments and becoming a parent at the start of the apprenticeship.

Recommendations & Advice

Would you recommend IBM to a friend?
Yes
Why?
Yes it is a highly professional working environment that has you working alongside highly motivated and driven individuals. The broad range of service offering IBM provides its clients gives you lots of different opportunities to get involved in.
What tips or advice would you give to others applying to IBM?
Emphasise how you proactively learn new skills, leverage available resources effectively, and apply that knowledge to solve problems and deliver tangible value in real-world situations.
In This Review
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