Customer Success Engineer Review
at IBM
Degree Apprenticeship
Information Technology, Sales
London
Review Submitted: March 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
- Learning about and using innovative industry-leading technology
- Direct conversations with clients and prospects to drive the sales pipeline
- Learning from global experts in your field
- Demonstrating the value of our solutions to clients and prospects
- Direct conversations with clients and prospects to drive the sales pipeline
- Learning from global experts in your field
- Demonstrating the value of our solutions to clients and prospects
To what extent do you enjoy your programme?
5/5
Outstanding program by every metric I can think of: career progression; building skills; support level; enthusiastic early professionals community; industry-leading experts to learn from; and so much more
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
- Personal softs skills e.g. confidence, communication, presentation
- Professional skills e.g. how to hold yourself in front of clients, how to present ideas, how to build network and eminence with professionals
- Career development skills
- Technical product and industry knowledge
- Professional skills e.g. how to hold yourself in front of clients, how to present ideas, how to build network and eminence with professionals
- Career development skills
- Technical product and industry knowledge
Structure and Support
How well organised/structured is your programme?
5/5
Fantastic dedicated early professionals team
Further support from upline management in your day-to-day role
Further academic support from your university
Further support from an inclusive culture of professionals who are always happy to help
Further support from upline management in your day-to-day role
Further academic support from your university
Further support from an inclusive culture of professionals who are always happy to help
How much support do you receive from your employer?
5/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend IBM to a friend?
Yes
Why?
One of the best degree apprenticeships there is - that's why I chose to work here.
What tips or advice would you give to others applying to IBM?
Research 'IBM Growth Behaviours' and display those characteristics yourself
