Leadership Development Apprentice Review

My role is very varied. I work within the Customer team, and I am doing an engagement project for the contact centre, where i hold working group sessions and explore improvements and how we can make the contact centre a better place to work, i am also involved in National Contact Centre Day preparations including organising a video to be made.
I am also involved in a few high level company projects, working with a project manager a few days a week, organising communications, meetings, creating templates, reviewing work, chasing management for updates etc.

We have a very structured programme, by the end of my four years I will have completed six different placements across the business, playing to my strengths and learning different things.

We get lots of support here, my manager is very flexible and is very supportive with me taking time out for university and off the job hours. I also have weekly 121s with my manager and a project manager to ensure I am on track.

Good support, my current lecturers are brilliant and very helpful. I also have a skills coach to support me through my apprenticeship who gives lots of advice and support

I am able to take what I am learning in university and apply it to my job at TfGM.

Yes

It is a fantastic company who provides a huge range of opportunities and support, there is a huge range of different departments and projects to get your teeth stuck into and a strong support system behind you.