Optical Assistant Apprentice Review
at Specsavers
Level 3 Apprenticeship
Customer Service
Frome
Review Submitted: January 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role is to provide a pre screening service along side advising people on what glasses they need
To what extent do you enjoy your programme?
5/5
It’s a great programme I receive help whenever its needed from the in store team and from the apprenticeship team
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have started from nothing and now am fully trained
Structure and Support
How well organised/structured is your programme?
5/5
The apprenticeship is structured in a way that allows you to work and learn at the same time. It allows you designated hours to complete work as well as giving you a clear plan of next steps
How much support do you receive from your employer?
5/5
I received consistent support the entire way through and now i am about to complete my mock assessment i have been given even more
How much support do you receive from your training provider when working towards your qualifications?
5/5
My manager and I store trainer have helped me alongside my objectives for my apprenticeship to allow me to stay on track and be able to learn the relevant things
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
If I hadn’t of had all the support i would have struggled with the type of work as i had no previous experience in optics before this role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Currently there aren’t too many things we are all able to do together but we have had games nights and group activities such as “Specfest” which allowed us all to meet and have a BBQ
Recommendations & Advice
Would you recommend Specsavers to a friend?
Yes
Why?
The career paths and support is amazing, this is one of the best jobs I’ve had. I enjoy coming to work each day
What tips or advice would you give to others applying to Specsavers?
APPLY! Applying was the best thing I did. The interview may be scary but the reward from joining is better. The Frome store has the nicest people to work with and I’ve made friends for life as well as learning all the skills needed within the first 9 months.
