Optical Assistant Review
at Specsavers
Level 3 Apprenticeship
Customer Service
Lichfield
Review Submitted: September 2025
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Front of house, booking appointments and signing people in.
glasses collections
dispensing glasses
phone call enquires
frame styling
glasses collections
dispensing glasses
phone call enquires
frame styling
To what extent do you enjoy your programme?
5/5
Yes, staff are helpful and supportive
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Since i started my apprenticeship i was new to everything and have learned a lot of new skills.
Structure and Support
How well organised/structured is your programme?
4/5
The programme is very organised and helpful.
How much support do you receive from your employer?
5/5
i received a lot of support of my team and apprenticeship coach throughout my apprenticeship.
How much support do you receive from your training provider when working towards your qualifications?
5/5
i receive full support from my training coach.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
i feel excellent.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
sometimes
Recommendations & Advice
Would you recommend Specsavers to a friend?
Yes
Why?
You can learn a lot at Specsavers and the team is supportive and helpful.
What tips or advice would you give to others applying to Specsavers?
my best advice would be confident and try your hardest at everything.
